VxRail: Node Image Management Tool Fails with Unsupported Current OS version

Summary: The NIM tool throws an "Unsupported Current OS version" error on Windows 11 24H2 because it relies on the deprecated WMIC utility to detect OS architecture.

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Symptoms

The Windows client version of the VxRail Node Image Management (NIM) tool fails with the following exception on Windows 11 24H2 insider edition:

X:\VxRail\Reimage node v8.0.311\nim_release\vxrail-nim_windows-x64_1.3.7_1730800886-standalone>vxrail-nim.exe --setup 
******************************************************************************** 
***                                                                          *** 
***                Starting node image management tool 1.3.7                 *** 
***                                                                          ** 
******************************************************************************* 
[MainThread] - Current OS version: Windows 10 and architecture not 
[MainThread] - Unsupported Current OS version: Windows 10 architecture not 
[MainThread] - Unsupported Current OS version: Windows 10 architecture not 
[MainThread] - Traceback (most recent call last):
   File "vxrail-nim.py", line 110, in <module>
   File "vxrail_nim\cli.py", line 630, in main
   File "vxrail_nim\cli.py", line 547, in print_os_version 
vxrail_nim.errors.ImagingError: Unsupported Current OS version: Windows 10 architecture not

Cause

The current releases of the VxRail Node Image Management (NIM) tool determine the operating system architecture by executing the command wmic os get osarchitecture. This command relies on the Windows Management Instrumentation Command-line (WMIC) utility.

WMIC Deprecation

Microsoft has announced that the WMIC utility is being deprecated and is disabled by default on newer Windows builds, including Windows 11 24H2 insider editions. When WMIC is unavailable, the NIM tool cannot retrieve the OS architecture, leading to the "Unsupported Current OS version" error.

  • WMIC disabled or removed in recent Windows updates
  • NIM tool lacks an alternative method for architecture detection in affected versions

Additional information can be found in the Microsoft blog: Windows Management Instrumentation Command line (WMIC) utility deprecation (External Link).

Resolution

This compatibility issue is resolved in NIM versions 7.0.540, 8.0.330, and later releases, which no longer depend on the WMIC utility.

Affected Products

VxRail, VxRail Appliance Series, VxRail D560, VxRail D560F, VxRail E560, VxRail E560F, VxRail E660, VxRail E660F, VxRail E660N, VxRail E665, VxRail E665F, VxRail E665N, VxRail G560, VxRail G560F, VxRail P570, VxRail P570F, VxRail P580N, VxRail P670F , VxRail P670N, VxRail P675F, VxRail P675N, VxRail Software, VxRail V570, VxRail V570F, VXRAIL V670F, VxRail VD-4510C, VxRail VD-4520C, VxRail VD Series Nodes, VxRail VE-660, VxRail VE-6615, VxRail VE-670, VxRail VP-760, VxRail VP-7625, VxRail VP-770 ...
Article Properties
Article Number: 000261072
Article Type: Solution
Last Modified: 20 Jul 2026
Version:  5
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