Dell NativeEdge: VM is displaying the Unknown status on the Endpoints Page
Summary: VM is displaying an Unknown status on the Endpoints Page.
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Symptoms
In releases prior to NativeEdge Orchestrator 3.1, you might observe some of the VMs with an unknown status. And those VMs with Unknown status are inoperational and cannot be filtered. It is commonly observed when a VM is migrated from one host (node, cluster, so forth) to another.
Cause
The 'Unknown' status is displayed when the host of the VM (node, cluster, so forth) is not connected to the NativeEdge Orchestrator.
Resolution
NativeEdge 3.1 resolves this issue
Workaround for earlier releases of NativeEdge:
Once the host (node, cluster, so forth) is reconnected back to the NativeEdge Orchestrator and gets online, the status is updated.
If the host (node, cluster, so forth) never connects back to the NativeEdge Orchestrator, ignore this VM and its status.
Affected Products
NativeEdge Solutions, NativeEdgeArticle Properties
Article Number: 000261325
Article Type: Solution
Last Modified: 18 Apr 2025
Version: 2
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