Unstable Wireless Connection When Using MediaTek MT7925 Wireless Card
Résumé: This article provides more information about MediaTek MT7925 wireless card having an unstable wireless connection.
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Cet article n’est associé à aucun produit spécifique.
Toutes les versions du produit ne sont pas identifiées dans cet article.
Symptômes
Affected Platforms:
- Dell 14 Plus DB14255
- Dell 16 Plus DB16255
- Dell 14 Plus 2-in-1 DB04255
- Alienware 16 Aurora AC16250
- Alienware 16X Aurora AC16251
Users have reported unstable wireless connections on computers with the MediaTek MT7925 WLAN module.
Common symptoms include:
- Inability to connect to certain applications
- Low upload speeds
- Intermittent or dropped connections, especially under enterprise or roaming conditions
Cause
Old driver limitations
Résolution
Note: Before starting the update, perform the following:
- Back up all personal data. For more information, refer to Back Up and Recovery.
- Connect the AC adapter.
Updating the MediaTek MT7920/MT7921/MT7922/MT7925 Wi-Fi UWD Driver to version 5.6.0.3906 or later on the computer resolves the issue. To download and install the driver, refer to the Driver Update Guide.
Produits concernés
Alienware 16 Aurora AC16250, Alienware 16X Aurora AC16251, Dell 14 Plus 2-in-1 DB04255, Dell 14 Plus DB14255, Dell 16 Plus DB16255Propriétés de l’article
Numéro d’article: 000345336
Type d’article: Solution
Dernière modification: 23 mai 2026
Version: 4
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