Skip to main content
  • Place orders quickly and easily
  • View orders and track your shipping status
  • Create and access a list of your products

PowerPath: Unable to install new powerpath version. Getting Error 0x800b010c: A certificate was explicitly revoked by its issuer.

This article applies to   This article does not apply to 

Symptoms

upgrade to powerpath 6.x

Unable to install new powerpath version

setup api.dev reports

sig:                     Verifying file against specific Authenticode(tm) catalog failed.
!    sig:                     Error 0x800b010c: A certificate was explicitly revoked by its issuer.
     sig:                {_VERIFY_FILE_SIGNATURE exit(0x800b010c)} 14:14:16.701
!!!  sig:                An unexpected error occurred while validating driver package. Catalog = ctxusbm.cat, Error = 0x800B010C
!!!  sig:                Driver package is considered unsigned, and Code Integrity is enforced.
!!!  sig:                Driver package failed signature validation. Error = 0xE0000247
     sto:           {DRIVERSTORE IMPORT VALIDATE: exit(0xe0000247)} 14:14:16.701
!!!  sig:           Driver package failed signature verification. Error = 0xE0000247
!!!  sto:           Failed to import driver package into Driver Store. Error = 0xE0000247
     sto:      {Stage Driver Package: exit(0xe0000247)} 14:14:16.701
     sto: {Setup Import Driver Package - exit (0xe0000247)} 14:14:16.716 !!!  inf: Failed to import driver package into driver store !!!  inf: Error 0xe0000247: A problem was encountered while attempting to add the driver to the store.
<<<  Section end 2019/06/07 14:14:16.888 <<<  [Exit status: FAILURE(0xe0000247)]
]


app logs reports

02/04/2020 01:41:03 PM  Error         WIN-BAK2J7JMS21  10005   MsiInstaller                     Product: Dell EMC PowerPath 6.4 (64bit) -- Error 32000. Setup encountered a problem while installing PowerPath. PowerPath installation will be rolled back. Contact Dell EMC Customer Support for assistance.



Cause

certificate authority is reporting as revoked
There definitely seems to be an issue with the certificate store on the OS

Resolution

 There definitely seems to be an issue with the certificate store on the OS.

Additional Information

Same failure with PowerPath 6.5.

Affected Products

PowerPath for Windows

Products

PowerPath for Windows