AppSync: Automated AppSync Database backup through Windows scheduler, not creating AppSync Database copy

Summary: Automated AppSync Database backup through Windows scheduler, not creating AppSync Database copy

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Symptoms

Automated AppSync Database backup through windows scheduler, will run fine. but it will not create any AppSync Database copy.

Cause

.

Resolution

Workaround:

The below changes should be made to the appsyncbackup.bat file:
 
1. Take backup of C:\EMC\AppSync\backup-assistant\appsync-backup.bat file. 
2. Open  appsync-backup.bat file in notepad or notepad++.
3.  Add below lines after line set params=%* 
 
set APPSYNC_CST_CONFIG_DIR=%APPSYNC_CST_CONFIG_DIR%
cd %APPSYNC_CST_CONFIG_DIR%
cd ..
cd ..
set APPSYNCHOME=%cd%
set BACKUPHOME=%APPSYNCHOME%\\backup-assistant

4. Remove below lines in the same file appsync-backup.bat.
 
set BACKUPHOME=%CD:\=\\% 
set APPSYNCHOME=%CD:\=\\%

5. Take manually backup by running in cmd as Administrator to verify the script works.

6. Now use Windows Task Scheduler to start the script and it should work.
 
Resolution:

This issue is resolved in versions following 4.3.0.0

Products

AppSync, AppSync
Article Properties
Article Number: 000190603
Article Type: Solution
Last Modified: 11 مايو 2026
Version:  5
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