NetWorker: nsraddadmin returns "Bad resource file." error

Summary: NetWorker nsraddadmin command returns "Bad resource file."

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Symptoms

  • The following error appears when trying to browse save set
user root does not have the privileges required to start the requested job. The required privilege is Operator NetWorker
  • nsraddadmin returns a "Bad resource file" when adding an entry to the external roles field.

Cause

The local user's Distinguished Name (DN) is missing from the Application Administrator Usergroup's external roles field.

Resolution

  1. Open an elevated prompt on the NetWorker server.
  2. Add the NetWorker server's local authentication service to the Administrators list: nsraddadmin -H NETWORKER_SERVER_NAME -P 9090
  3. If the NMC uses a separate authentication host from the NetWorker server, run: nsraddadmin -H REMOTE_AUTHC_SERVER_NAME -P 9090
    To identify which host the NMC uses for authentication, see: NetWorker: How To Identify Which Server is the Authentication Server Used By NMC and NWUI

Example Output:

PS C:\Users\Administrator.NETWORKER> nsraddadmin -H nve.networker.lan -P 9090
134751:nsraddadmin: Added role 'cn=Administrators,cn=Groups,dc=nve,dc=networker,dc=lan' to the 'Security Administrators' user group.
134751:nsraddadmin: Added role 'cn=Administrators,cn=Groups,dc=nve,dc=networker,dc=lan' to the 'Application Administrators' user group.
134751:nsraddadmin: Added role 'cn=Users,cn=Groups,dc=nve,dc=networker,dc=lan' to the 'Users' user group.

Additional Information

Affected Products

NetWorker

Products

NetWorker Family
Article Properties
Article Number: 000032886
Article Type: Solution
Last Modified: 18 فبراير 2026
Version:  5
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