ECS: xDoctor: RAP025: SymptomCode: 2026: A bonded interface is down or missing; Network interface(s) down on the following node(s)

Summary: The bonded interface or one of the slave interfaces on an ECS node is down or missing.

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Symptoms

If a bonded interface is offline, it affects network redundancy on the ECS, and xDoctor reports it or a Dial Home reports it. 

Bonded interface down/missing in xDoctor:

Timestamp    = 2015-10-22_104310
    Category = platform
    Source   = ip show
    Severity = ERROR
    Node     = 10.64.xx.xxx
    Message  = A bonded is interface down or missing
    Extra    = {'node': '10.64.11.240', 'info': 'DOWN', 'element': 'slave-1'}

Connect Home

Clarify Id: APM00000000000
Vendor: DellEMC
DeviceType: ElasticCloudStorageApp
Model: ECS
SerialNumber: APM00000000000
WWN: ELMECS00000000
EmbedLevel: 1
InternalMaxSize: 0
IP_Address: Not Available
AppName: xDoctor Portal

SymptomCode: 2026
Category: Hardware
Severity: ERROR
Status: Warning
Component: Node
SubComponent: Interface
CallHome: true
LastTime: 2019-08-26 12:08:34
CDATA: <![CDATA[{'169.254.1.1': ['slave-1']}]]>

Description: <![CDATA[Network interface(s) down on the following node(s):]]>

Cause

Several issues can cause this, from a failed network cable to a customer provisioning only one switch on a lab system with a custom RPQ in place.

Resolution

Reach out to Dell technical support by opening a service request to review this issue further.

Affected Products

ECS Appliance

Products

ECS Appliance, ECS Appliance Hardware Gen1 U-Series, ECS Appliance Software without Encryption, Elastic Cloud Storage
Article Properties
Article Number: 000081583
Article Type: Solution
Last Modified: 30 مارس 2026
Version:  9
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