CloudLink 8.0: Alarm Between the Cluster Nodes "Cluster Member State Error"

Summary: Synch errors between the cluster nodes: Cluster member state error

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Symptoms

Synch errors between the nodes in CloudLink 8.0: 
2023-09-21 01:46:23,888 [EVENT] Alarm "Cluster member state error" raised. Alarm details: Outgoing sync: OFF on cloudlink-4
2023-09-21 01:46:24,012 [EVENT] Email notification for the alarm 'Cluster member state error' sent on cloudlink-1
2023-09-21 01:47:28,454 [EVENT] Alarm "Cluster member state error" cleared on cloudlink-4
2023-09-21 01:47:28,595 [EVENT] Email notification for the cleared alarm 'Cluster member state error' sent on cloudlink-1
2023-09-21 02:45:31,545 [EVENT] Alarm "Cluster member state error" raised. Alarm details: Outgoing sync: OFF on cloudlink-2
2023-09-21 02:45:31,683 [EVENT] Email notification for the alarm 'Cluster member state error' sent on cloudlink-1
2023-09-21 02:46:36,057 [EVENT] Alarm "Cluster member state error" cleared on cloudlink-2
2023-09-21 02:46:36,184 [EVENT] Email notification for the cleared alarm 'Cluster member state error' sent on cloudlink-1
2023-09-21 13:47:52,295 [EVENT] Alarm "Cluster member state error" raised. Alarm details: Outgoing sync: OFF on cloudlink-4
2023-09-21 13:47:52,426 [EVENT] Email notification for the alarm 'Cluster member state error' sent on cloudlink-1
2023-09-21 13:48:56,757 [EVENT] Alarm "Cluster member state error" cleared on cloudlink-4
2023-09-21 13:48:56,971 [EVENT] Email notification for the cleared alarm 'Cluster member state error' sent on cloudlink-1
2023-09-21 14:46:59,111 [EVENT] Alarm "Cluster member state error" raised. Alarm details: Outgoing sync: OFF on cloudlink-2
2023-09-21 14:46:59,269 [EVENT] Email notification for the alarm 'Cluster member state error' sent on cloudlink-1
2023-09-21 14:48:03,574 [EVENT] Alarm "Cluster member state error" cleared on cloudlink-2
2023-09-21 14:48:03,700 [EVENT] Email notification for the cleared alarm 'Cluster member state error' sent on cloudlink-1

Cause

The cluster synchronization issue in version 8.0 fails because of a new security feature introduced in the upgraded symmetric .JAR in CloudLink.

Resolution

To address this issue, upgrade to CloudLink 8.0.2.

Workaround: 
Disable flags in the appliances, and then restart them.
Disabling these flags requires CloudLink Engineering to open a shell on each appliance and make the change. If the workaround is required, contact the Dell Customer Support or your Service Representative for assistance and quote this solution ID.

Affected Products

CloudLink SecureVM, CloudLink
Article Properties
Article Number: 000218988
Article Type: Solution
Last Modified: 05 سبتمبر 2025
Version:  4
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