Avamar: AUI fører ikke opp klienter på grunn av feil i felttilordningen

Summary: Det er ikke mulig å føre opp klienter i Avamar-brukergrensesnittet (AUI).

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Symptoms

Når kunder for et bestemt domene føres opp i «Aktivastyring», returneres følgende feilmelding: 
org.apache.commons.beanutils.ConversionException: Error converting from 'String' to 'Integer' For input string: "null" Error converting from 'String' to 'Integer' For input string: "null" Internal exception.: please check console log.

En felttilordningsfeil rapporteres i mc-rest-api.log: 
2023-11-11 00:57:26.740  INFO 8870 --- [http-nio-9000-exec-8] com.avamar.mc.api.core.trace.LogFilter   : aui_client_id *****@**.***.com [req] 13436404021623100 GET /api/v1/groups domain=/domain-name&recursive=false&filter=type==REGULAR&size=1  [res] status 200 in 3 ms
2023-11-11 00:57:26.954  INFO 8870 --- [http-nio-9000-exec-2] com.avamar.mc.api.core.trace.LogFilter   : aui_client_id *****@**.***.com [req] 13436404235621082 GET /api/v1/activities/status domain=/domain-name&recursive=false  [res] status 200 in 221 ms
2023-11-11 00:57:29.544 ERROR 8870 --- [http-nio-9000-exec-6] org.dozer.MappingProcessor               : Field mapping error -->
  MapId: null
  Type: null
  Source parent class: com.avamar.mc.cr.ClientDescriptor
  Source field name: pagePort
  Source field type: class java.lang.String
  Source field value: null
  Dest parent class: com.avamar.mc.api.client.domain.Client
  Dest field name: paging.securePort
  Dest field type: java.lang.Integer
org.dozer.converters.ConversionException: org.apache.commons.beanutils.ConversionException: Error converting from 'String' to 'Integer' For input string: "null"
        at org.dozer.converters.PrimitiveOrWrapperConverter.convert(PrimitiveOrWrapperConverter.java:70)
        at org.dozer.MappingProcessor.mapOrRecurseObject(MappingProcessor.java:449)
        at org.dozer.MappingProcessor.mapFromFieldMap(MappingProcessor.java:361)
        at org.dozer.MappingProcessor.mapField(MappingProcessor.java:307)
        at org.dozer.MappingProcessor.map(MappingProcessor.java:267)
        at org.dozer.MappingProcessor.mapToDestObject(MappingProcessor.java:216)
        at org.dozer.MappingProcessor.createByCreationDirectiveAndMap(MappingProcessor.java:196)
        at org.dozer.MappingProcessor.mapGeneral(MappingProcessor.java:170)
        at org.dozer.MappingProcessor.map(MappingProcessor.java:104)
        at org.dozer.MappingProcessor.map(MappingProcessor.java:99)
        at org.dozer.DozerBeanMapper.map(DozerBeanMapper.java:120)
        at com.avamar.mc.api.core.dozer.PojoManager$KylinDozerBeanMapper.map(PojoManager.java:41)
        at com.avamar.mc.api.client.service.ClientServiceImpl.convertClient(ClientServiceImpl.java:310)
        at com.avamar.mc.api.client.service.ClientServiceImpl.convertClients(ClientServiceImpl.java:287)
        at com.avamar.mc.api.client.service.ClientServiceImpl.getClients(ClientServiceImpl.java:155)
        at com.avamar.mc.api.client.service.ClientServiceImpl$$FastClassBySpringCGLIB$$98d1fa0b.invoke(<generated>)
        at org.springframework.cglib.proxy.MethodProxy.invoke(MethodProxy.java:218)

Det er ingen relatert feil rapportert i mcserver.log. Brukergrensesnittet kan også liste klientene til domenet.

Cause

Feilmeldingen klager over "null" av sideporten for visse klienter under dette domenet. 
2023-11-11 00:57:29.544 ERROR 8870 — [http-nio-9000-exec-6] org.dozer.MappingProcessor               : Field mapping error -->
  MapId: null  Type: null  Source parent class: com.avamar.mc.cr.ClientDescriptor
  Source field name: pagePort
  Source field type: class java.lang.String  Source field value: null  Dest parent class: com.avamar.mc.api.client.domain.Client
  Dest field name: paging.securePort
  Dest field type: java.lang.Integerorg.dozer.converters.ConversionException: org.apache.commons.beanutils.ConversionException: Error converting from 'String' to 'Integer' For input string: "null"



Resolution

Opprett Kontakt Dell Support for å få hjelp med dette problemet, og se denne kunnskapsartikkelen.

Affected Products

Avamar
Article Properties
Article Number: 000219846
Article Type: Solution
Last Modified: 15 أبريل 2026
Version:  5
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