TESTING ARTICLE ONLY

Summary: TESTING Clear entries by removing PostgreSQL DB and reinstalling Avamar REST API rpm package.Troubleshoot backup failure by checking software version and client properties on NMC1.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Instructions

TESTING
Remove the PostgreSQL DB to clear all the Rest API configuration . Reinstall Avamar REST API rpm package to clear all the Rest API configuration. Rerun Avamar REST API key components configuration page 7-11 of Backup Components Configuration Guide for MS APPs BaaS (EHC4.0).

Determining the software version by using NMC
Use NMC to connect to the netWorker server with a user that is a member of the
Application Administrators user group on the NetWorker server.
1. On the Configuration window, select Clients from the left navigation pane.
2. Right-click the client and select Modify client properties.
3. On the Info & Licensing tab, review the NetWorker version attribute.

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Additional Information

Videos

Test Translated video2

Affected Products

Active Fabric Controller

Products

ObjectScale
Article Properties
Article Number: 000364006
Article Type: How To
Last Modified: 30 يوليو 2026
Version:  77
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