PPDMA DM5510 EVT-ENVIRONMENT-00059
Summary: The Dell PowerProtect Data Management Appliance (PPDMA) DM5510 reported alert EVT-ENVIRONMENT-00059: the Input/Output (IO) personality module has failed in the specified enclosure, causing potential unexpected behavior; replace the module. ...
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Symptoms
Observed Alert
The system reports the following alert:
PPDMA DM5510 Alert EVT-ENVIRONMENT-00059 IO personality module has failed
Cause
IO Personality Module Failure Details
The alert indicates that the IO personality module within a specific enclosure has experienced a hardware fault.
Component affected: IO personality moduleLocation: Enclosure[Enclosure Number]
- Alert identifier:
EVT-ENVIRONMENT-00059 - Root‑cause indication: The module reported a failure condition, which can result from:
- Internal hardware malfunction of the module
- Power irregularities affecting the module
- Excessive temperature or environmental stress
- Corrupted firmware or configuration errors
- System impact: The detected fault may cause unexpected system behavior until the module is replaced.
Resolution
The IO personality module must be replaced.
Gather a log bundle, follow the directions in this KB article: PowerProtect Data Manager Appliance DM5500: How to Collect an Administrative Log Bundle
Contact Dell Support: If the issue persists, contact Dell Customer Support using the contact method described in your product documentation. Provide the serial number, error code (EVT-ENVIRONMENT-00059), and log bundle for faster assistance.
Affected Products
PowerProtect Data Manager Appliance, PowerProtect Data Manager Appliance DM5510 SoftwareArticle Properties
Article Number: 000404186
Article Type: Solution
Last Modified: 08 يناير 2026
Version: 2
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