PowerScale: L'upgrade non riesce con Remove-lsa-nthashes.py

Summary: L'aggiornamento di OneFS ha esito negativo con l'errore "Hook Failed [/usr/share/upgrade/event-actions/upgrade-post-reboot-final/remove-lsa-nthashes.py]".

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

I registri di upgrade mostrano:

powerscale-46# isi_upgrade_logs
Warning: Insufficient data for Node LNN :[2]
8  2026-03-31T16:59:18  /usr/sbin/isi_upgrade_agent_d  Debug  Queueing up hook script: /usr/share/upgrade/event-actions/upgrade-post-reboot-final/remove-lsa-nthashes.py
8  2026-03-31T17:00:19  /usr/sbin/isi_upgrade_agent_d  Warn  Hook Failed [/usr/share/upgrade/event-actions/upgrade-post-reboot-final/remove-lsa-nthashes.py]
8  2026-03-31T17:00:19  remove-lsa-nthashes.py  Inform  Warn : Upgrade may already be in progress... create failed : File Name : /b/mnt/src/isilon/lib/isi_upgrade/Lock.cpp : Line Number : 111
8  2026-03-31T17:00:19  remove-lsa-nthashes.py  Inform  Traceback (most recent call last):
8  2026-03-31T17:00:19  remove-lsa-nthashes.py  Inform    File "/usr/share/upgrade/event-actions/upgrade-post-reboot-final/remove-lsa-nthashes.py", line 57, in <module>
8  2026-03-31T17:00:19  remove-lsa-nthashes.py  Inform      u.clear_old_nthash()
8  2026-03-31T17:00:19  remove-lsa-nthashes.py  Inform  isi.auth_util.Error: The authentication provider was created in a zone that makes it unmodifiable
8  2026-03-31T17:00:19  remove-lsa-nthashes.py  Inform  During handling of the above exception, another exception occurred:
8  2026-03-31T17:00:19  remove-lsa-nthashes.py  Inform  Traceback (most recent call last):
8  2026-03-31T17:00:19  remove-lsa-nthashes.py  Inform    File "/usr/share/upgrade/event-actions/upgrade-post-reboot-final/remove-lsa-nthashes.py", line 61, in <module>
8  2026-03-31T17:00:19  remove-lsa-nthashes.py  Inform      upgrade_helper.log_error(
8  2026-03-31T17:00:19  remove-lsa-nthashes.py  Inform  AttributeError: 'HookOnceFromVersionHelper' object has no attribute 'log_error'
8  2026-03-31T17:00:19  remove-lsa-nthashes.py  Inform  Checking relevance...
8  2026-03-31T17:00:19  remove-lsa-nthashes.py  Inform  Is this the first node to run the hook?
8  2026-03-31T17:00:19  remove-lsa-nthashes.py  Inform  No. Script not relevant, exiting.
8  2026-03-31T17:00:19  remove-lsa-nthashes.py  Inform  Checking relevance...
8  2026-03-31T17:00:19  remove-lsa-nthashes.py  Inform  Is this the first node to run the hook?
8  2026-03-31T17:00:19  remove-lsa-nthashes.py  Inform  Yes.
8  2026-03-31T17:00:19  remove-lsa-nthashes.py  Inform  Are we upgrading from a relevant version?
8  2026-03-31T17:00:19  remove-lsa-nthashes.py  Inform  Yes.
8  2026-03-31T17:00:19  remove-lsa-nthashes.py  Inform  We are relevant.
8  2026-03-31T17:00:19  remove-lsa-nthashes.py  Inform  Starting deletion of NTHashes from all Local providers

 

Il controllo dell'analisi on-cluster (IOCA) mostra:

Access Zone Authentication Providers    FAIL
  FAIL: Critical: Zone local providers (with the exception of System Zone) would temporarily need the 'System' provider removed to enable the OneFS upgrade to complete.
  FAIL: Zone: nonsystemzone, Providers: lsa-local-provider:System
  FAIL: Zone: eyeglass, Providers: lsa-local-provider:System

Cause

L'hook non è in grado di eseguire lo script a causa di lsa-local-provider:System in zone non di sistema.

Resolution

Attenzione: Rimozione temporanea lsa-local-provider:System può interrompere flussi di lavoro come l'analisi.

 

I tecnici sono a conoscenza del problema e stanno lavorando a una soluzione permanente. Per aggirare l'errore, lsa-local-provider:System Deve essere temporaneamente rimosso dalle zone non di sistema. Per verificarlo, nella CLI eseguire:

powerscale-46# isi zone zones list -v
             
                       Name: System   <<<<<<<<< Default, do not edit this one
                       Path: /ifs
                   Groupnet: groupnet0
              Map Untrusted: 
             Auth Providers: lsa-local-provider:System, lsa-file-provider:System
               NetBIOS Name: 
         User Mapping Rules: -
       Home Directory Umask: 0077
         Skeleton Directory: /usr/share/skel
         Cache Entry Expiry: 4H
Negative Cache Entry Expiry: 1m
                    Zone ID: 1

                       Name: eyeglass   <<<<<<nonsystem zone
                       Path: /ifs/data/
                   Groupnet: groupnet0
              Map Untrusted:
             Auth Providers: lsa-local-provider:System, lsa-local-provider:eyeglass   <<<<<<<<<<< lsa System needs to be removed 
               NetBIOS Name:
         User Mapping Rules: -
       Home Directory Umask: 0077
         Skeleton Directory: /usr/share/skel
         Cache Entry Expiry: 4H
Negative Cache Entry Expiry: 1m
                    Zone ID: 6

Rimuovere il provider con questo comando:

powerscale-46# isi zone zones modify <non-system-zone> --remove-auth-providers=lsa-local-provider:System

Eseguire il comando per ogni zona non di sistema, quindi riprovare l'ultima azione sui nodi con errore:

powerscale-46# isi upgrade view

Upgrade Status:

Current Upgrade Activity: OneFS upgrade
   Cluster Upgrade State: error
                          (see output of `isi upgrade nodes list` to know which node failed)
   Upgrade Process State: Stopped
      Upgrade Start Time: 2026-03-31T10:29:20.362000
      Current OS Version: 9.7.1.5_build(4)style(5)
      Upgrade OS Version: 9.10.1.7_build(4)style(5)
        Percent Complete: -

Nodes Progress:

     Total Cluster Nodes: 36
       Nodes On Older OS: 30
          Nodes Upgraded: 0
Nodes Transitioning/Down: 6

Se si verifica un errore, è possibile eseguire il comando isi_upgrade_logs per raccogliere maggiori informazioni. Se si desidera riprovare un'azione non riuscita sui nodi richiesti, utilizzare il comando isi upgrade cluster retry-last-action --nodes=<LNN>.   

LNN                                                        Version   Status
-----------------------------------------------------------------------------------
25,30                                                      Unknown   non-responsive
26,31,33-60                                                9.7.1.5   upgrading
27                                                         9.10.1.7  upgrading
28-29,32                                                   9.10.1.7  error

In questo caso, il comando sarebbe:

powerscale-46# isi upgrade cluster retry-last-action --nodes=28-29,32

Se l'aggiornamento continua, lsa-local-provider:System può essere aggiunto nuovamente alle zone:

powerscale-46# isi zone zones modify <non-system-zone> --add-auth-providers=lsa-local-provider:System

L'altra opzione è il rollback.

 

Attenzione: Il rollback dell'aggiornamento comporta un'interruzione dell'attività poiché tutti i nodi che sono stati aggiornati si riavviano contemporaneamente.

Se si desidera eseguire il rollback dell'aggiornamento, utilizzare il comando isi upgrade cluster rollback.

Se si verifica nuovamente l'errore e non è chiaro quale sia questo errore, contattare il supporto tecnico Dell.

Article Properties
Article Number: 000447994
Article Type: Solution
Last Modified: 21 مايو 2026
Version:  5
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.