NetWorker: vProxy Appliance Does Not Apply Network Parameters on Deployment

Summary: vProxy appliance does not apply or retain network parameters.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

The NetWorker VMware Protection (NVP) vProxy appliance deploys successfully but did not apply network parameters set during the deployment.

Cause

There is a duplicate IP address. Another device has been assigned the same address as the vProxy appliance.

Resolution

  1. On the vProxy appliance, check the status of the wickedd service with the below command. Wickedd is the network management service used on the vProxy appliance. 
NOTE: If the vProxy is not accessible over SSH, use VMware web client to console connect to the vProxy. 
systemctl status wickedd
Results of wickedd Command showing duplicate IP 
Figure 1: Message Results of wickedd Command
 
To see the full messages, use the following wickedd command: 
systemctl -l status wickedd
(lower case L)

Example:
Message Results of Extended wickedd Command
Figure 2: Message Results of Extended wickedd Command
 
Write down the MAC address and work with network administrator to find the duplicate IP and resolve or assign a different IP address to the vProxy.
  1. Resolve duplicate IP address issue in the networking environment.
  2. Reconfigure the vProxy's network parameters using:
/opt/emc/vproxy/bin/network_config.sh <interface> <FQDN> <IP Address> <Netmask> <Gateway> <DNS List (comma separated)>

Affected Products

NetWorker

Products

NetWorker Family, NetWorker Series
Article Properties
Article Number: 000212275
Article Type: Solution
Last Modified: 10 رمضان 1447
Version:  3
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.