NetWorker: Error while loading shared libraries: libncurses.so.5

Summary: On Linux RHEL 8.0 and above, the following errors may be seen while launching a few NetWorker services on the NetWorker Server post installation.

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Symptoms

NetWorker is installed on a RedHat or Oracle 8.0.x server (or above).
NetWorker daemons fail to start with the below error in /nsr/logs/daemon.raw:
 

NetWorker: How to use nsr_render_log to render .raw log files

 

Cause

On Red Hat 8 and above, the libncurses.so.5 binary is not available by default.

Following are the dependent library versions available according to platforms.
RHEL 7 has libncurses.so.5 as default library.
RHEL 8 has libncurses.so.6.1 as the default library (However, libncurses.so.5 is also available for download from the Red Hat Repository.)
RHEL 9 has libncurses.so.6.2 as the default.

Resolution

On RHEL 8.x and above, search for the existing binary libncurses.so.6.x and libtinfo.so.6.x as part of ncurses-libs-6.x RPM package and create a soft link as shown below.

For RHEL 8.x use this option:

ln -s "/usr/lib64/libncurses.so.6.1" "/usr/lib64/libncurses.so.5"
ln -s "/usr/lib64/libtinfo.so.6.1" "/usr/lib64/libtinfo.so.5"

For RHEL 9.x use this option:

ln -s "/usr/lib64/libncurses.so.6.2 "/usr/lib64/libncurses.so.5"
ln -s "/usr/lib64/libtinfo.so.6.2" "/usr/lib64/libtinfo.so.5"

Affected Products

NetWorker

Products

NetWorker Family
Article Properties
Article Number: 000220485
Article Type: Solution
Last Modified: 08 ذو الحجة 1447
Version:  4
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