Data Domain: SRM Discovery Issues with Timed Out Errors
Zusammenfassung: The article describes timeout failures during SRM discovery of Data Domain systems. Long polling cycles and TTL expirations are caused by the maxBulkSize value being too large.
Dieser Artikel gilt für
Dieser Artikel gilt nicht für
Dieser Artikel ist nicht an ein bestimmtes Produkt gebunden.
In diesem Artikel werden nicht alle Produktversionen aufgeführt.
Symptome
Discovery issues occur on Data Domain systems. Timeout errors are reported. These same Data Domain systems were discovered earlier without issues. Increasing the timeout to 1200 only cleared the issue for some Dell Data Domain appliances.
The Data Domain collector log shows the following generic errors:
WARNING -- [2023-02-15 10:59:00 MST] -- PollingUnitPollingGroup::waitAtEndOfPollingCycle(): Polling group 300.EMC-DATA-DOMAIN-BOOST.EMC-DATA-DOMAIN-CIFS.EMC-DATA-DOMAIN-DISK.EMC-DATA-DOMAIN-ENV.EMC-DATA-DOMAIN-FS.GENERIC-INTERFACES.GENERIC-HOST-RESOURCES-PROCESSOR.GENERIC-HOST-RESOURCES-STORAGE.EMC-DATA-DOMAIN-MTREE.EMC-DATA-DOMAIN-NFS.EMC-DATA-DOMAIN-QUOTA.EMC-DATA-DOMAIN-REPLICATION.GENERIC-SYSUPTIME.EMC-DATA-DOMAIN-SYSTEM.EMC-DATA-DOMAIN-VTL is taking too long: Completed in 425081ms. Skipping next polling cycle. 174919ms until next polling, at timestamp: 1676484115000 WARNING -- [2023-02-15 11:01:56 MST] -- PollingUnitTable::closeSession(): Interrupted session on xxx-xxxxxx.xx.xx.org:161 : Time to live has expired.
Ursache
The default maxBulkSize of 50 was causing discovery timedout errors.
Lösung
In the incident that generated this KB article, reducing the maxBulkSize value cleared the discovery issue.
Set the maxBulkSize value to a lower number, such as 15.
Artikeleigenschaften
Artikelnummer: 000210196
Artikeltyp: Solution
Zuletzt geändert: 17 Juli 2026
Version: 5
Antworten auf Ihre Fragen erhalten Sie von anderen Dell NutzerInnen
Support Services
Prüfen Sie, ob Ihr Gerät durch Support Services abgedeckt ist.