Integrazione di Avamar e Data Domain: Impossibile sincronizzare i certificati con sicurezza della sessione abilitata

Zusammenfassung: Quando Sicurezza della sessione è abilitata in Avamar, i certificati devono essere sincronizzati tra Avamar e Data Domain. Ciò richiede l'abilitazione del protocollo SCP su Data Domain. ...

Dieser Artikel gilt für Dieser Artikel gilt nicht für Dieser Artikel ist nicht an ein bestimmtes Produkt gebunden. In diesem Artikel werden nicht alle Produktversionen aufgeführt.
Andere Ressourcen ansehen

Symptome

I backup potrebbero avere esito negativo con i seguenti errori: 
DDR result code: 5049, desc: file not found
DDR result code: 5341, desc: SSL library error "failed to import host or ca certificate automatically"
DDR result code: 5008, desc: invalid argument
Quando si segue l'articolo Dell 197106, Avamar e Data Domain Integration: DD con rosso nell'AUI Avamar e nel percorso di risoluzione dell'interfaccia utente, i certificati non vengono generati.

Dopo aver verificato i registri MCS, c'è un'eccezione correlata al protocollo SCP. 
09/29-16:29:13.00727 [RMI TCP Connection(27)-192.x.x.x#965] com.avamar.mc.datadomain.DdrCache.firsttimeToAddEx
FINE: Importing host certificate and ca certificates...
09/29-16:29:13.00743 [RMI TCP Connection(27)-192.x.x.x#965] com.avamar.mc.datadomain.DdrSsh.executeDdrCommand
FINE: Executing ddr command. host: idpa-lab.dell.com cmd: adminaccess certificate cert-signing-request show ...
09/29-16:29:14.00095 [RMI TCP Connection(27)-192.x.x.x#965] com.avamar.mc.kc.PrefsCertRsa.
FINE: RSA certificate:
09/29-16:29:14.00095 [RMI TCP Connection(27)-192.x.x.x#965] com.avamar.mc.kc.PrefsCertRsa.
FINE: Message digest algorithm: sha512
09/29-16:29:14.00095 [RMI TCP Connection(27)-192.x.x.x#965] com.avamar.mc.datadomain.PrefsDdrCert.
INFO: DD RSA certificate:
09/29-16:29:14.00095 [RMI TCP Connection(27)-192.x.x.x#965] com.avamar.mc.datadomain.PrefsDdrCert.
INFO: Number bits(key strength): 3072bit
09/29-16:29:14.00095 [RMI TCP Connection(27)-192.x.x.x#965] com.avamar.mc.datadomain.PrefsDdrCert.
INFO: Message digest algorithm: sha512
09/29-16:29:14.00137 [RMI TCP Connection(27)-192.x.x.x#965] com.avamar.mc.datadomain.DdrSsh.executeDdrCommand
FINE: Executing ddr command. host: idpa-lab.dell.com cmd: adminaccess certificate cert-signing-request generate  key-strength 3072bit country 'US' state 'California' city 'Irvine' org-name 'EMC Corp' org-unit 'BRS Division'...
09/29-16:29:14.00721 [RMI TCP Connection(27)-192.x.x.x#965] com.avamar.mc.datadomain.DdrSsh.copyFile
FINE: Copying file from host: idpa-lab.dell.com...
09/29-16:29:15.00619 [RMI TCP Connection(27)-192.x.x.x#965] com.avamar.mc.datadomain.DdrSsh.copyFile
WARNING: Failed to copy file from host: idpa-lab.dell.com.
09/29-16:29:15.00619 [RMI TCP Connection(27)-192.x.x.x#965] com.avamar.mc.util.MCException.logException
WARNING: com.maverick.ssh.SshException: java.io.IOException
  at com.maverick.scp.ScpClientIO.get(ScpClientIO.java:151)
  at com.maverick.scp.ScpClientIO.get(ScpClientIO.java:124)
  at com.avamar.mc.datadomain.DdrSsh.copyFile(DdrSsh.java:940)
  at com.avamar.mc.datadomain.DdrSsh.copyFileEx(DdrSsh.java:961)
  at com.avamar.mc.datadomain.DdrSshCertificateCmd.getcertificateSigningRequest(DdrSshCertificateCmd.java:200)
  at com.avamar.mc.datadomain.DataDomainService.generateAndImportDdrHostCert(DataDomainService.java:5520)
  at com.avamar.mc.datadomain.DataDomainService.firsttimeToAdd(DataDomainService.java:5183)
  at com.avamar.mc.datadomain.DataDomainService.firsttimeToAdd(DataDomainService.java:6041)
  at com.avamar.mc.datadomain.DdrCache.firsttimeToAdd(DdrCache.java:1599)
  at com.avamar.mc.datadomain.DdrCache.firsttimeToAddEx(DdrCache.java:1645)
  at com.avamar.mc.datadomain.DdrCache.ConfigCerts(DdrCache.java:1454)
  at com.avamar.mc.datadomain.DdrCache.checkAndConfigCerts(DdrCache.java:1251)
  at com.avamar.mc.datadomain.DdrCache.update(DdrCache.java:402)
  at com.avamar.mc.datadomain.DdrCache.update(DdrCache.java:676)
  at com.avamar.mc.datadomain.DataDomainService.rewriteDdrCloudInfo(DataDomainService.java:6457)
  at com.avamar.mc.datadomain.DataDomainService.disableCloudTier(DataDomainService.java:6486)
  at com.avamar.mc.datadomain.DataDomainService._updateDdr(DataDomainService.java:1271)
  at com.avamar.mc.datadomain.DataDomainService.updateDdr(DataDomainService.java:1036)
  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
  at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
  at java.lang.reflect.Method.invoke(Unknown Source)
  at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:318)
  at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)
  at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:318)
  at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)
  at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)
  at org.springframework.security.access.intercept.aopalliance.MethodSecurityInterceptor.invoke(MethodSecurityInterceptor.java:61)
  at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
  at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
  at com.sun.proxy.$Proxy37.updateDdr(Unknown Source)
  at com.avamar.mc.datadomain.DataDomainServiceContext.updateDdr(DataDomainServiceContext.java:223)
  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
  at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
  at java.lang.reflect.Method.invoke(Unknown Source)
  at sun.rmi.server.UnicastServerRef.dispatch(Unknown Source)
  at sun.rmi.transport.Transport$1.run(Unknown Source)
  at sun.rmi.transport.Transport$1.run(Unknown Source)
  at java.security.AccessController.doPrivileged(Native Method)
  at sun.rmi.transport.Transport.serviceCall(Unknown Source)
  at sun.rmi.transport.tcp.TCPTransport.handleMessages(Unknown Source)
  at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run0(Unknown Source)
  at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.lambda$run$0(Unknown Source)
  at java.security.AccessController.doPrivileged(Native Method)
  at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run(Unknown Source)
  at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
  at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
  at java.lang.Thread.run(Unknown Source)
Caused by: java.io.IOException: SCP unexpected cmd: Scp is disabled. Access denied.
  at com.maverick.scp.ScpClientIO$ScpEngineIO.readStreamFromRemote(ScpClientIO.java:305)
  at com.maverick.scp.ScpClientIO.get(ScpClientIO.java:148)
  at com.maverick.scp.ScpClientIO.get(ScpClientIO.java:124)
  at com.avamar.mc.datadomain.DdrSsh.copyFile(DdrSsh.java:940)
  at com.avamar.mc.datadomain.DdrSsh.copyFileEx(DdrSsh.java:961)
  at com.avamar.mc.datadomain.DdrSshCertificateCmd.getcertificateSigningRequest(DdrSshCertificateCmd.java:200)
  at com.avamar.mc.datadomain.DataDomainService.generateAndImportDdrHostCert(DataDomainService.java:5520)
  at com.avamar.mc.datadomain.DataDomainService.firsttimeToAdd(DataDomainService.java:5183)
  at com.avamar.mc.datadomain.DataDomainService.firsttimeToAdd(DataDomainService.java:6041)
  at com.avamar.mc.datadomain.DdrCache.firsttimeToAdd(DdrCache.java:1599)
  at com.avamar.mc.datadomain.DdrCache.firsttimeToAddEx(DdrCache.java:1645)
  at com.avamar.mc.datadomain.DdrCache.ConfigCerts(DdrCache.java:1454)
  at com.avamar.mc.datadomain.DdrCache.checkAndConfigCerts(DdrCache.java:1251)
  at com.avamar.mc.datadomain.DdrCache.update(DdrCache.java:402)
  at com.avamar.mc.datadomain.DdrCache.update(DdrCache.java:676)
  at com.avamar.mc.datadomain.DataDomainService.rewriteDdrCloudInfo(DataDomainService.java:6457)
  at com.avamar.mc.datadomain.DataDomainService.disableCloudTier(DataDomainService.java:6486)
  at com.avamar.mc.datadomain.DataDomainService._updateDdr(DataDomainService.java:1271)
  at com.avamar.mc.datadomain.DataDomainService.updateDdr(DataDomainService.java:1036)
  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
  at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
  at java.lang.reflect.Method.invoke(Unknown Source)
  at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:318)
  at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)
  at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)
  at org.springframework.security.access.intercept.aopalliance.MethodSecurityInterceptor.invoke(MethodSecurityInterceptor.java:61)
  at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
  at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
  at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
  at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
  at com.sun.proxy.$Proxy37.updateDdr(Unknown Source)
  at com.avamar.mc.datadomain.DataDomainServiceContext.updateDdr(DataDomainServiceContext.java:223)
  at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
  at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
  at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
  at java.lang.reflect.Method.invoke(Unknown Source)
  at sun.rmi.server.UnicastServerRef.dispatch(Unknown Source)
  at sun.rmi.transport.Transport$1.run(Unknown Source)
  at sun.rmi.transport.Transport$1.run(Unknown Source)
  at java.security.AccessController.doPrivileged(Native Method)
  at sun.rmi.transport.Transport.serviceCall(Unknown Source)
  at sun.rmi.transport.tcp.TCPTransport.handleMessages(Unknown Source)
  at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run0(Unknown Source)
  at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.lambda$run$0(Unknown Source)
  at java.security.AccessController.doPrivileged(Native Method)
  at sun.rmi.transport.tcp.TCPTransport$ConnectionHandler.run(Unknown Source)
  at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
  at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
  at java.lang.Thread.run(Unknown Source)

Ursache

Esaminare il registro mcserver: 
/usr/local/avamar/var/mc/server_log/mcserver.log.0

Caused by: java.io.IOException: SCP unexpected cmd: Scp is disabled. Access denied.
Ciò mostra che il protocollo SCP è disabilitato su Data Domain.

Il flusso di sincronizzazione dei certificati tra Avamar e Data Domain richiede l'abilitazione di SCP come illustrato di seguito:
  1. Avamar esegue un comando su Data Domain utilizzando la chiave pubblica di Data Domain per l'autenticazione senza password. Il primo comando è quello di generare una richiesta di firma del certificato (CSR, Certificate Signing Request) su Data Domain.
  2. Avamar tenta quindi di copiare la CSR da Data Domain utilizzando SCP, ma non riesce a farlo quando SCP è disabilitato in Data Domain.
  3. Avamar utilizza il CSR per firmare un certificato emesso a Data Domain dall'autorità di certificazione radice di Avamar. In Data Domain viene chiamato certificato "imported-host ddboost".
Il controllo dell'interfaccia utente di Data Domain mostra che SCP è disabilitato:
 
L'interfaccia utente di Data Domain mostra che SCP è disabilitato
Figura 1. L'interfaccia utente di Data Domain mostra che SCP è disabilitato
 

Lösung

Abilitare SCP nell'interfaccia

web di Data Domain da Administration > Access > Services > Check SCP > Configure > Check Allow SCP.
 
Abilitare SCP nell'interfaccia web di Data Domain
Figura 2. Abilitare SCP nell'interfaccia web di Data Domain
 

Betroffene Produkte

Avamar
Artikeleigenschaften
Artikelnummer: 000218137
Artikeltyp: Solution
Zuletzt geändert: 08 Jan. 2026
Version:  5
Antworten auf Ihre Fragen erhalten Sie von anderen Dell NutzerInnen
Support Services
Prüfen Sie, ob Ihr Gerät durch Support Services abgedeckt ist.