VxRail: event code: MYSTIC014037/VXR014037 vSphere Distributed Switch VLAN trunked status

Summary: The intent of this KB is to provide the proper course of action to take when the notified mystic code takes place.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
Check out other resources

Symptoms

When receiving the following event code: 
MYSTIC014037 / VXR014037 vSphere Distributed Switch VLAN trunked status

Cause

VxRail Manager detected an issue with VLAN trunked status.

Resolution

If you need further assistance troubleshooting the issues above, contact Dell Technical Support or your Authorized Service Representative. Quote this Dell Knowledge Base article ID by using one of the following options:


1. Phone: 1-800-782-4362
2. Create a Service Request: https://onhttps://www.dell.com/support/incidents-online/en-us/ContactUs/Dynamic?spestate
Go to our support site for additional information: https://www.dell.com/support/incidents-online/en-us/ContactUs/Dynamic?spestate

Affected Products

VxRail Appliance Family

Products

CloudArray Virtual Edition for VxRail Appliance, VxRail 460 and 470 Nodes, VxRail Appliance Series, VxRail G410, VxRail G Series Nodes, VxRail E Series Nodes, VxRail E460, VxRail E560, VxRail E560F, VxRail Gen2 Hardware, VxRail P Series Nodes , VxRail P470, VxRail P570, VxRail P570F, VxRail S Series Nodes, VxRail S470, VxRail S570, VxRail Software, VxRail V Series Nodes, VxRail V470, VxRail V570, VxRail V570F ...
Article Properties
Article Number: 000050988
Article Type: Solution
Last Modified: 18 Mar 2025
Version:  4
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.