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Article Number: 000122794

System Boots to Error Message "Boot Guard verified DXE that is fail"

Summary: Information on how to resolve an issue where you get the onscreen error "Boot Guard verified DXE that is fail" after updating the BIOS on your Dell PC.

This article may have been automatically translated. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page.

Article Content

Symptoms

Symptom

After performing a BIOS update and rebooting, you may receive the following error message when your system boots:

 
Boot Guard verified DXE that is fail
System will shutdown
Press any key
 
 

Resolution

Solution

Method One

Updating the latest BIOS version on the computer or running the BIOS recovery software will help resolve this issue.

Warning: Dell recommends disconnecting any external devices like external hard disk drives, printers, scanners before updating the BIOS.
 
Warning: Dell laptops must have the battery installed and charged to at least 10% before you begin the BIOS update. Dell recommends connecting the laptop to AC power before proceeding with the update process.
 
SLN317936_en_US__1icon Note: To learn more about updating the BIOS on a Dell computer, see the Dell knowledgebase article Dell BIOS Updates.

To restart the system so you can download and install the latest BIOS:

  1. Power off the system

  2. Turn the system back on and start tapping on the F10 key as the system boots up. The system should boot fully into Windows

  3. Browse to the Dell Drivers & Downloads page:

  4. Ensure you have the correct System Type

  5. Select the Operating System

  6. Under Category, select BIOS

  7. Locate the latest System BIOS

  8. Click Download and save the file to your computer

  9. Open File Explorer and browse to the location where the downloaded file is saved

  10. Double-click the BIOS setup file and follow the on-screen instructions to complete the installation process

Method Two

  1. Run the BIOS recovery (as applicable to your model of PC)

  2. Additionally, you may try to reset the RTC battery (CMOS battery)

    • Please refer to your system manual to confirm if this is possible for your PC

 

Article Properties

Affected Product

Inspiron, Latitude

Last Published Date

21 Feb 2021

Version

4

Article Type

Solution

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