How to Disable Wake on Dell USB-C Docks

Summary: This article describes the steps to disable "Wake on USB-C Dock" which causes a system to turn on when it is docked

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Symptoms


This article describes the steps to disable "Wake on Dell USB-C Docks" which causes a system to turn on when it is docked



Users may report that when connecting a USB-C Docking station to a system, the system powers on automatically without pressing the power button. ​

To prevent this behavior, follow these steps:

  1. Enter the BIOS (press F2 at the Dell logo when booting)
  2. Select the "Power Management" drop-down
  3. Select "USB Wake Support"
  4. Deselect "Wake on Dell USB-C Docks"
  5. Select "Apply"
  6. Select "Exit"

SLN307336_en_US__1USB Wake 1


The system should not power on automatically when docked to a Dell USB-C Dock
 


 

Article Properties
Article Number: 000148152
Article Type: Solution
Last Modified: 21 Feb 2021
Version:  3
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