VPLEX: Extent and Distributed Device component went to critical failure state after creating a Distributed device

Summary: This article talks to when a virtual volume and distributed device (DD) shows major failure whereas the extent and DD component went to critical failure state and what to do.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms



After creating a distributed device the extent and distributed device component of the attached device went to 'critical-failure' state.

Sample Output:
VPlexcli:/> show-use-hierarchy clusters/cluster-*/virtual-volumes/S_OSL_V1V2-PROD_12
storage-view: OSL-V1V2-TEST_Y3 (cluster-2-Y3)
storage-view: OSL-V1V2-TEST_D1 (cluster-1-D1)
  consistency-group: cg_D1 (synchronous)
    virtual-volume: S_OSL_V1V2-PROD_12 (2T, minor-failure, distributed @ cluster-1-D1, running)
      distributed-device: dd_VNX_0914_206_1_vol_1 (2T, raid-1, minor-failure)
        distributed-device-component: device_VNX_0914_206_1_vol_12019Jun06_095143 (2T, raid-0, cluster-1-D1)
          extent: extent_VNX_0914_206_1_vol_1 (2T)
            storage-volume: VNX_0914_206_1_vol (2T)
              logical-unit: VPD83T3:600601601e203900ec02e3ae3f88e911
                storage-array: EMC-CLARiiON-CKM00142500914

        distributed-device-component: device_VNX_1278_111_1_vol_1 (2T, raid-0, critical-failure, cluster-2-Y3) <<<<<
          extent: extent_VNX_1278_111_1_vol_1 (2T, critical-failure) <<<<<
            storage-volume: VNX_1278_111_1_vol (2T)
              logical-unit: VPD83T3:6006016013c03900a73fc8313f88e911
                storage-array: EMC-CLARiiON-CKM00143801278

Cause

After attaching a mirror leg to the an existing device the extent of the attached device went to critical failure. This could be because a rebuild is initialized and the device is rebuilding. 

This can be checked in firmware logs:

128.221.253.37/cpu0/log:5988:W/"0060165465f564526-2":48947:<6>2019/06/06 09:51:46.55: amf/7 Added mirror to amf "device_VNX_0914_206_1_vol_1": added amf "device_VNX_1278_111_1_vol_1" into slot 1
128.221.253.36/cpu0/log:5988:W/"0060165468b17011-2":46412:<6>2019/06/06 09:51:46.56: amf/7 Added mirror to amf "device_VNX_0914_206_1_vol_1": added amf "device_VNX_1278_111_1_vol_1" into slot 1


128.221.252.37/cpu0/log:5988:W/"0060165465f564526-2":48961:<5>2019/06/06 09:59:17.53: amf/21 raid 1 rebuild: device_VNX_0914_206_1_vol_1: child node 1 (device_VNX_1278_111_1_vol_1) rebuild started (full rebuild, rebuild line 2475072 blocks)


Check the status of the Extent. Extent can be marked out-of-date since rebuilding:

VPlexcli:/> ll /clusters/cluster-2-Y3/storage-elements/extents/extent_VNX_1278_111_1_vol_1
/clusters/cluster-2-Y3/storage-elements/extents/extent_VNX_1278_111_1_vol_1:

Name Value
----------------------------- ------------------------------------------------
application-consistent false
block-count 536870912
block-offset 0
block-size 4K
capacity 2T
description -

health-indications [out of date] <<<<<
health-state critical-failure <<<<<

io-status alive
itls 0x50001442906ca510/0x500601610860538d/9,
0x50001442906ca511/0x500601600860538d/9,
0x50001442906ca510/0x500601680860538d/9,
0x50001442906ca511/0x500601690860538d/9,
0x50001442806c8d11/0x500601600860538d/9,
0x50001442806c8d10/0x500601610860538d/9,
0x50001442806c8d10/0x500601680860538d/9,
0x50001442806c8d11/0x500601690860538d/9,
0x50001442906c8d11/0x500601690860538d/9,
0x50001442906c8d10/0x500601610860538d/9, ... (16
total)
locality -
operational-status error
storage-volume VNX_1278_111_1_vol
storage-volumetype normal
system-id SLICE:206c8db5c53ed089
thin-capable false
underlying-storage-block-size 512
use used
used-by [device_VNX_0914_206_1_vol_1]
vendor-specific-name DGC


Resolution

1. Check the status of the rebuild to verify if the rebuild is still running on the device:
 
VPlexcli:/> rebuild status
[1] storage_volumes marked for rebuild

Global rebuilds:
device rebuild type rebuilder director rebuilt/total percent finished throughput ETA
--------------------------- ------------ ------------------ ------------- ---------------- ---------- ---------
device_VNX_0914_206_1_vol_1 full s1_6985_spa 1.44T/2T 72.13% 171M/s 57.1min


2. You will need to wait until rebuild completes to do this run the command in step 1 again after the allotted time shown for the ETA to see if the rebuild has completed:
 
VPlexcli:/> rebuild status

Global rebuilds:
No active global rebuilds.
 
Local rebuilds:
No active local rebuilds.

3. Then once you see that the rebuild has completed, run the show-use-hierarchy command again to ensure the critical-failure state has cleared:
 
VPlexcli:/> show-use-hierarchy clusters/cluster-*/virtual-volumes/S_OSL_V1V2-PROD_12
storage-view: OSL-V1V2-TEST_Y3 (cluster-2-Y3)
storage-view: OSL-V1V2-TEST_D1 (cluster-1-D1)
  consistency-group: cg_D1 (synchronous)
    virtual-volume: S_OSL_V1V2-PROD_12 (2T, distributed @ cluster-2-Y3, running)
      distributed-device: dd_VNX_0914_206_1_vol_1 (2T, raid-1)
        distributed-device-component: device_VNX_0914_206_1_vol_12019Jun06_095143 (2T, raid-0, cluster-1-D1)
          extent: extent_VNX_0914_206_1_vol_1 (2T)
            storage-volume: VNX_0914_206_1_vol (2T)
              logical-unit: VPD83T3:600601601e203900ec02e3ae3f88e911
                storage-array: EMC-CLARiiON-CKM00142500914
        distributed-device-component: device_VNX_1278_111_1_vol_1 (2T, raid-0, cluster-2-Y3)
<<<<
          extent: extent_VNX_1278_111_1_vol_1 (2T) <<<<

            storage-volume: VNX_1278_111_1_vol (2T)
              logical-unit: VPD83T3:6006016013c03900a73fc8313f88e911
                storage-array: EMC-CLARiiON-CKM00143801278


4. If after the 'rebuild status' shows the rebuilds have completed and you run the 'show-use-hierarchy' the distributed device component and device still show in a 'critical-failure' state you will need to verify the health of the storage-volume. If the storage-volume is in a 'critical-failure' please refer the Knowledge Base articles:

    499075, "Storage-Volume in critical-failure" and   
    495253, "Storage-Volume in critical-failure state due to scsi check condition." 


Open a Live Chat with Dell EMC Customer Service for additional assistance and refer to this article.

Affected Products

VPLEX Series

Products

VPLEX for All Flash, VPLEX GeoSynchrony, VPLEX Series, VPLEX VS2, VPLEX VS6
Article Properties
Article Number: 000168233
Article Type: Solution
Last Modified: 07 Oct 2025
Version:  3
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