Dell Unity: Nonspecific error in UI while uploading Unity OE code for upgrade (Dell Correctable)

Summary: A blank upload error appears in the Unisphere dialog with no specific error message or error code.

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Symptoms

Below error is seen on Unity Unisphere while uploading OE code for upgrade:
 
Upload Error

Cause

This is a UI issue where the UI does not correctly handle HTTP 500 or HTTP 409 errors for the REST request.
 

409 Conflict:
This response is sent when a request conflicts with the current state of the server.

500 Internal Server Error:
The server has encountered a situation it doesn't know how to handle.

Resolution

Workaround:

  • Upload the upgrade image using uemcli command rather than from UI: 
uemcli -upload -f Unity-xxx.tgz.bin.gpg upgrade

Or

  • Upload the upgrade image from a system that is on the same subnet as the Unity array.


Resolution:
The fix for this issue is expected to be in the 5.2 release. 

Affected Products

Dell EMC Unity
Article Properties
Article Number: 000190184
Article Type: Solution
Last Modified: 12 Dec 2025
Version:  4
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