Inconsistent Battery Information About Alienware Tri-Mode Wireless Gaming Headset

Summary: This article describes why the Alienware Tri-Mode Wireless Gaming Headset information is inconsistent between Alienware Command Center (AWCC) and system tray.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

Alienware Tri-Mode Wireless Gaming Headset may display the battery information that is inconsistent between AWCC and system tray on Alienware Aurora R15 AMD.

Inconsistent Information About Alienware Tri-Mode Wireless Gaming Headset

Affected Product

  • Alienware Aurora R15 AMD
  • Alienware Tri-Mode Wireless Gaming Headset | AW920H

Cause

This is working as expected.

Resolution

Launch the AWCC application to check the real battery value.

Affected Products

Alienware Aurora R15 AMD, Alienware Command Center, Alienware Tri-Mode Wireless Gaming Headset AW920H
Article Properties
Article Number: 000207641
Article Type: Solution
Last Modified: 23 Apr 2025
Version:  3
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