適用於 MEDITECH 備份的 NetWorker 模組在單一 EMR 伺服器上失敗

Summary: 一個電子病歷 (EMR) 伺服器的 NetWorker Module for MEDITECH 備份失敗。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

NetWorker Module for Meditech 19.5.x

NetWorker Module for MEDITECH 備份適用於所有伺服器,但一個 EMR 伺服器除外:

nsrmedisv.raw 檔案中的錯誤訊息:
0 2023-12-22 2:33:48 PM 1 0 0 11440 13144 0 proxy_name.fqdn nsrmedisv NSR notice mbfcomm (884) MBF command to execute is: cmd /c "C:\Program Files\meditech\mbf64.exe" C=quiesce U=ISB I=MBI_name:2987 M=quiet T=90 F=NMMEDI-MBFstatefile_#####_#####
0 2023-12-22 2:33:50 PM 1 0 0 11440 13144 0 proxy_name.fqdn nsrmedisv NSR notice MBI_name reported CONNFAIL.
0 2023-12-22 2:33:50 PM 1 0 0 11440 13144 0 proxy_name.fqd nsrmedisv NSR notice Read mbf quiesce from file MBI_name reported CONNFAIL.

Cause

EMR 伺服器上的MEDITECH BackupJob服務未回應,必須重新啟動。

Resolution

在 EMR 伺服器上重新啟動 Meditech BackupJob 服務,然後再試一次備份。

如果問題仍然存在,請聯絡 Meditech 技術支援服務 此超連結會帶您前往 Dell Technologies 以外的網站。,以分析 EMR 伺服器上的 Meditech BackupJob 服務問題。
Article Properties
Article Number: 000221040
Article Type: Solution
Last Modified: 19 Jan 2024
Version:  2
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.