High CPU Usage in Alienware Command Center 6

Summary: The following article provides information about increased CPU usage of the Alienware Command Center (AWCC) services or subagents.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.
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Symptoms

Affected Products:

  • Alienware Command Center v6.6.x.x

Increased CPU usage has been observed in AWCC, especially in cases where the computer has been running for multiple days.

Cause

Display driver implementation which causes higher CPU usage.

Resolution

The Dell AWCC software team is aware of this issue, and a new version of AWCC has been released which addresses this issue. Update to AWCC v6.7.37.0 or later to resolve.

Affected Products

Alienware Command Center
Article Properties
Article Number: 000306758
Article Type: Solution
Last Modified: 22 Apr 2025
Version:  2
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