VxRail: FAIL: Cannot Create Multi DG, Failing to Create Disk Group During Node Expansion

Summary: During deployment it fails to create the disk group due to communication issues between the node and VxRail Manager.

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Symptoms

FAIL: Cannot create multi DG: DE600xxxxxx-01-01

Caused by: com.emc.mystic.manager.commons.emc.exception.ConfigurationException: Cannot get Hardware Model: DE600xxxxxxx-01-01

Caused by: com.vce.commons.core.exception.ConnectionException: Fail to connect to host: fe80::250:56ff:fe69:f81c%eth1 with user: root



There appears to be no IPv6 communication between node and VxRail Manager. IPv6 vmkping on vmk0 to VxRail Manager fails.

Cause

VxRail Manager VM NIC was connected to the wrong portgroup (for example management instead of VxRail management).

 

 

 

 

Resolution

On the VxRail Manager (VRM) VM, change the portgroup from the incorrect "management" to VxRail management, multi DG.

Check that you can ping via IPv6 and retry node add to complete the process.

Affected Products

VxRail Software
Article Properties
Article Number: 000183248
Article Type: Solution
Last Modified: 19 Jun 2025
Version:  2
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