VNX2 Series: VNX File Notification - duplicate entries (Dell EMC Correctable)
Summary: Duplicate alerts may be received from VNX File under certain conditions.
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Symptoms
When configuring VNX File usage notification from Unisphere, if multiple notifications are created with the same destination then duplicate entries are added to the trap configuration file. Once the usage threshold is triggered for 1 file system, the same trap message will be sent multiple time. The number of traps matches the number of usage notifications created.
[nasadmin@test ~]$ nas_event -Load -info
Loaded config. files:
1: /nas/sys/nas_eventlog.cfg
2: /nas/http/webui/etc/web_client_eventlog.cfg
3: /nas/sys/storage_eventlog.cfg
4: /nas/site/cwm_notify.cfg
5: /nas/jserver/event_config/events.cfg
[nasadmin@test ~]$ cat /nas/jserver/event_config/events.cfg
# This file has been automatically generated by JServer Facility
# JServer Facility
#
facilitypolicy 6:135, 4
disposition range=210-210, trap "//nas/jserver/event_config/traps_210.cfg 9"
[nasadmin@test ~]$ cat /nas/jserver/event_config/traps_210.cfg
# This file has been automatically generated by JServer Facility
snmpmanager 10.xxx.xx.xx ; communityname public
snmpmanager 10.xxx.xx.xx ; communityname public
snmpmanager 10.xxx.xx.xx ; communityname public
snmpmanager 10.xxx.xx.xx ; communityname public
snmpmanager 10.xxx.xx.xx ; communityname public
snmpmanager 10.xxx.xx.xx ; communityname public
snmpmanager 10.xxx.xx.xx ; communityname public
Cause
Codebug - causing one event to be sent to the same destination repeatedly
Resolution
Workaround : Manually delete the duplicate entries in the /nas/jserver/event_config/traps_210.cfg file
Note : If you modify or create a new notification , the duplicate entries will re-populate
Code fix to be included in future VNX for File OE release
Affected Products
VNX2 SeriesProducts
VNX VG10, VNX VG50, VNX2 Series, VNX5200, VNX5400, VNX5600, VNX5800, VNX7600, VNX8000Article Properties
Article Number: 000061978
Article Type: Solution
Last Modified: 20 Oct 2025
Version: 4
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