VNX2 Series: VNX File Notification - duplicate entries (Dell EMC Correctable)

Summary: Duplicate alerts may be received from VNX File under certain conditions.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms



When configuring VNX File usage notification from Unisphere, if multiple notifications are created with the same destination then duplicate entries are added to the trap configuration file.  Once the usage threshold is triggered for 1 file system, the same trap message will be sent multiple time. The number of traps matches the number of usage notifications created. 
 
[nasadmin@test ~]$ nas_event -Load -info
 Loaded config. files:
 1: /nas/sys/nas_eventlog.cfg
 2: /nas/http/webui/etc/web_client_eventlog.cfg
 3: /nas/sys/storage_eventlog.cfg
 4: /nas/site/cwm_notify.cfg
 5: /nas/jserver/event_config/events.cfg

 [nasadmin@test ~]$ cat /nas/jserver/event_config/events.cfg
 # This file has been automatically generated by JServer Facility
 # JServer Facility
 #
 facilitypolicy 6:135, 4
 disposition range=210-210, trap "//nas/jserver/event_config/traps_210.cfg 9"

 [nasadmin@test ~]$ cat /nas/jserver/event_config/traps_210.cfg
 # This file has been automatically generated by JServer Facility
 snmpmanager 10.xxx.xx.xx ; communityname public
 snmpmanager 10.xxx.xx.xx ; communityname public
 snmpmanager 10.xxx.xx.xx ; communityname public
 snmpmanager 10.xxx.xx.xx ; communityname public
 snmpmanager 10.xxx.xx.xx ; communityname public
 snmpmanager 10.xxx.xx.xx ; communityname public
 snmpmanager 10.xxx.xx.xx ; communityname public

Cause

Codebug - causing one event to be sent to the same destination repeatedly



Resolution


Workaround : Manually delete the duplicate entries in the /nas/jserver/event_config/traps_210.cfg file  
Note : If you modify or create a new notification , the duplicate entries will re-populate

Code fix to be included in future VNX for File OE release 

Affected Products

VNX2 Series

Products

VNX VG10, VNX VG50, VNX2 Series, VNX5200, VNX5400, VNX5600, VNX5800, VNX7600, VNX8000
Article Properties
Article Number: 000061978
Article Type: Solution
Last Modified: 20 Oct 2025
Version:  4
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