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Article Number: 000131898

How to Create an FTP User in Dell Security Management Server Virtual / Dell Data Protection Virtual Edition

Summary: A file transfer protocol user may be created in Dell Security Management Server Virtual / Dell Data Protection Virtual Edition by following these instructions.

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Article Content

Symptoms

This article covers how to create a file transfer protocol (FTP) user in Dell Security Management Server Virtual (formerly Dell Data Protection | Virtual Edition).

Affected Products:

Dell Security Management Server Virtual
Dell Data Protection | Virtual Edition

Cause

Not applicable.

 

Resolution

The process to create an FTP user for Dell Security Management Server Virtual varies between versions. Click the appropriate version for more information. For versioning information, reference How to Identify the Dell Data Security / Dell Data Protection Server Version.

To create an FTP user:

  1. Log in to the virtual appliance using the default administrator (delluser) credentials.

Dell Security Management Server Virtual administration console

Note:
  • The default credentials for the virtual appliance are:
    • Username: delluser
    • Password: delluser
  • An administrator can change the default password within the product’s virtual appliance menu.
  1. From the Main Menu, select Basic Configuration and then press Enter.

Basic Configuration

  1. Select SFTP and then press Enter.

SFTP

  1. With Add User selected, populate a Username and Password. Once populated, select Apply and then press Enter.

SFTP menu

Note: Usernames must start with a lowercase letter and cannot:
  • Contain capital letters.
  • Contain special characters except _.
  • Exceed 64 characters.

Passwords must contain at least:

  • 8 characters in length with:
    • 1 uppercase
    • 1 lowercase
    • 1 numeric
    • 1 special character (!@#&%_-)

To create an FTP user:

  1. Log in to the virtual appliance using the default administrator (ddpuser) credentials.

Dell Data Protection Virtual Edition Server administration console

Note:
  • The default credentials for the virtual appliance are:
    • Username: ddpuser
    • Password: ddpuser
  • An administrator can change the default password within the product’s virtual appliance menu.
  1. From the Main Menu, select Basic Configuration and then press Enter.

Basic Configuration

  1. Select File Transfer (FTP) Users and then press Enter.

File Transfer (FTP) Users

  1. Dell Security Management Server Virtual supports up to three FTP user accounts. Press the spacebar to the right of FTP User [Number] Status to enable that specific account. For any enabled FTP User, create a Username and Password. Once populated, select OK and then press Enter to save the changes.

Configure FTP Users menu

Note: Passwords must contain at least:
  • 8 characters in length with:
    • 1 uppercase
    • 1 lowercase
    • 1 numeric

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Additional Information

 

Videos

 

Article Properties

Affected Product

Dell Encryption

Last Published Date

19 Dec 2022

Version

9

Article Type

Solution

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