ViPR Controller: Viewing "Block Virtual Pools" has "Internal Server Error"
Summary: Errors occurring when browsing ViPR Controller GUI: Block Virtual Pools (no vpools listed and we are getting a Server 500 Error which references "failed to load srdfVirtualPoolOptions"). Cannot see Vpools in the GUI. ...
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Symptoms
User is receiving errors when browsing ViPR Controller GUI:
Block Virtual Pools (no vpools listed and we are getting a Server 500 Error which references "failed to load srdfVirtualPoolOptions").
User cannot see VPools in the GUI.
Cause
In the ViPR Controller database, one vPool has a reference to a VpoolRemoteCopyProtectionSettings which does not exist as shown below:
id: urn:storageos:VirtualPool:8532bd6e-c090-4d21-a038-a13fc5760e2b:vdc1
label = E_Block_4x4x2_Active_VP
remoteProtectionSettings = StringMap {urn:storageos:VirtualArray:98dc18da-db1a-43d2-95c9-29223366b5de:vdc1=urn:storageos:VpoolRemoteCopyProtectionSettings:0d11e7a5-d1b7-4147-ab1c-6a78ce08915f:vdc1}
label = E_Block_4x4x2_Active_VP
remoteProtectionSettings = StringMap {urn:storageos:VirtualArray:98dc18da-db1a-43d2-95c9-29223366b5de:vdc1=urn:storageos:VpoolRemoteCopyProtectionSettings:0d11e7a5-d1b7-4147-ab1c-6a78ce08915f:vdc1}
Resolution
If possible, remove the vPool which had a reference to a VpoolRemoteCopyProtectionSettings which did not exist in the ViPR Controller database.
If unable to remove the vPool or having a similar issue in a different part of the ViPR Controller GUI, then collect the slither or diagutils and open an Service Request (SR).
If unable to remove the vPool or having a similar issue in a different part of the ViPR Controller GUI, then collect the slither or diagutils and open an Service Request (SR).
Article Properties
Article Number: 000168035
Article Type: Solution
Last Modified: 20 Nov 2020
Version: 2
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