VxRail: Esportazione OVF non riuscita con errore: impossibile esportare il pacchetto OVF

Summary: Dell VxRail: esportazione OVF non riuscita con errore "failed to export OVF package:ThrowableProxy.cause A general system error: The transfer of disks and content failed for the operation" ...

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Symptoms

Quando un cliente tenta di esportare un file OVF, viene avviato il download del file, che si interrompe dopo un certo periodo di tempo. Alcuni file possono essere scaricati correttamente, ma i file vmdk non vengono scaricati.

 

vpxa.log:

2022-04-06T05:16:23.901Z info vpxa[2105847] [Originator@6876 sub=vpxLro opID=3c359fa7-01-8c] [VpxLRO] -- BEGIN lro-829626 -- vpxa -- vpxapi.VpxaService.addHttpNfcTicket -- 521000b4-a242-c4e2-3cf1-36ece4b673dd
2022-04-06T05:16:23.901Z info vpxa[2105847] [Originator@6876 sub=HttpNfcTicket opID=3c359fa7-01-8c] [HTTP-NFC-TICKET 5270bea7-496e-22dc-dd72-1df50ddc5029] Renewed
2022-04-06T05:16:23.901Z info vpxa[2105847] [Originator@6876 sub=HttpNfcTicket opID=3c359fa7-01-8c] [HTTP-NFC-TICKET] Scheduling expiry
2022-04-06T05:16:23.901Z info vpxa[2105847] [Originator@6876 sub=HttpNfcTicket opID=3c359fa7-01-8c] [HTTP-NFC-TICKET] Created ticket 5270bea7-496e-22dc-dd72-1df50ddc5029
2022-04-06T05:16:23.922Z info vpxa[2105847] [Originator@6876 sub=HttpNfcTicket opID=3c359fa7-01-8c] [HTTP-NFC-TICKET 5270bea7-496e-22dc-dd72-1df50ddc5029] Adding file </vmfs/volumes/vsan:52bb3e9ccfc7e738-XXXXXXXXXXX/06214d62-d63b-ea19-XXXX-XXXXXXXXXXXX/XXXXXXX_ABC_3.vmdk>
2022-04-06T05:16:23.922Z info vpxa[2105847] [Originator@6876 sub=HttpNfcTicket opID=3c359fa7-01-8c] [HTTP-NFC-TICKET] URL /vm-2320/VirtualLsiLogicSASController0:0 -> disk-0.vmdk
2022-04-06T05:16:23.922Z info vpxa[2105847] [Originator@6876 sub=HttpNfcTicket opID=3c359fa7-01-8c] [HTTP-NFC-TICKET 5270bea7-496e-22dc-dd72-1df50ddc5029] Adding file </vmfs/volumes/vsan:52bb3e9ccfc7e738-XXXXXXXXXXX/06214d62-d63b-ea19-XXXX-XXXXXXXXXXXX/XXXXXXX_ABC_5.vmdk>
2022-04-06T05:16:23.922Z info vpxa[2105847] [Originator@6876 sub=HttpNfcTicket opID=3c359fa7-01-8c] [HTTP-NFC-TICKET] URL /vm-2320/VirtualLsiLogicSASController0:1 -> disk-1.vmdk
2022-04-06T05:16:23.923Z info vpxa[2105847] [Originator@6876 sub=HttpNfcTicket opID=3c359fa7-01-8c] [HTTP-NFC-TICKET 5270bea7-496e-22dc-dd72-1df50ddc5029] Adding file </vmfs/volumes/vsan:52bb3e9ccfc7e738-XXXXXXXXXXX/06214d62-d63b-ea19-XXXX-XXXXXXXXXXXX/XXXXXXX_ABC.nvram>
2022-04-06T05:16:23.923Z info vpxa[2105847] [Originator@6876 sub=HttpNfcTicket opID=3c359fa7-01-8c] [HTTP-NFC-TICKET] URL /vm-2320/nvram -> disk-2.nvram
2022-04-06T05:22:32.160Z info vpxa[2105915] [Originator@6876 sub=HttpNfcTicket opID=5aeab8ba-c4] [HTTP-NFC-TICKET 5270bea7-496e-22dc-dd72-1df50ddc5029] Revoked

 

Cause

Il problema non è correlato alla funzione di esportazione OVF. È la funzione di download sul web browser che non riesce a mantenere attiva la sessione di download HTTP fino al completamento.

 

Resolution

Per risolvere questo problema, prova un altro browser web come Firefox.
In alternativa, utilizzare lo strumento ovf anziché un'interfaccia utente web per esportare o implementare i file ovf.

 

Per ulteriori informazioni, consultare l'articolo della KB VMware riportato di seguito.
https://kb.vmware.com/s/article/1038709Questo link ipertestuale indirizza a un sito web esterno a Dell Technologies.

 

Affected Products

VxRail Appliance Family, VxRail Appliance Series, VxRail Software

Products

VxRail Appliance Family
Article Properties
Article Number: 000198912
Article Type: Solution
Last Modified: 08 Apr 2025
Version:  6
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