VxRail：OVF 导出失败，并显示错误：无法导出 OVF 软件包

Summary: Dell VxRail OVF 导出失败，并显示错误“failed to export OVF package:ThrowableProxy.cause A general system error: The transfer of disks and content failed for the operation”（无法导出 OVF 包：ThrowableProxy.cause 一般系统错误：该操作的磁盘和内容传输失败） ...

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Symptoms

当客户尝试导出 OVF 时，文件下载开始，但一段时间后就会失败。某些文件可以成功下载，但 vmdk 文件下载失败。

 

vpxa.log：

2022-04-06T05:16:23.901Z info vpxa[2105847] [Originator@6876 sub=vpxLro opID=3c359fa7-01-8c] [VpxLRO] -- BEGIN lro-829626 -- vpxa -- vpxapi.VpxaService.addHttpNfcTicket -- 521000b4-a242-c4e2-3cf1-36ece4b673dd
2022-04-06T05:16:23.901Z info vpxa[2105847] [Originator@6876 sub=HttpNfcTicket opID=3c359fa7-01-8c] [HTTP-NFC-TICKET 5270bea7-496e-22dc-dd72-1df50ddc5029] Renewed
2022-04-06T05:16:23.901Z info vpxa[2105847] [Originator@6876 sub=HttpNfcTicket opID=3c359fa7-01-8c] [HTTP-NFC-TICKET] Scheduling expiry
2022-04-06T05:16:23.901Z info vpxa[2105847] [Originator@6876 sub=HttpNfcTicket opID=3c359fa7-01-8c] [HTTP-NFC-TICKET] Created ticket 5270bea7-496e-22dc-dd72-1df50ddc5029
2022-04-06T05:16:23.922Z info vpxa[2105847] [Originator@6876 sub=HttpNfcTicket opID=3c359fa7-01-8c] [HTTP-NFC-TICKET 5270bea7-496e-22dc-dd72-1df50ddc5029] Adding file </vmfs/volumes/vsan:52bb3e9ccfc7e738-XXXXXXXXXXX/06214d62-d63b-ea19-XXXX-XXXXXXXXXXXX/XXXXXXX_ABC_3.vmdk>
2022-04-06T05:16:23.922Z info vpxa[2105847] [Originator@6876 sub=HttpNfcTicket opID=3c359fa7-01-8c] [HTTP-NFC-TICKET] URL /vm-2320/VirtualLsiLogicSASController0:0 -> disk-0.vmdk
2022-04-06T05:16:23.922Z info vpxa[2105847] [Originator@6876 sub=HttpNfcTicket opID=3c359fa7-01-8c] [HTTP-NFC-TICKET 5270bea7-496e-22dc-dd72-1df50ddc5029] Adding file </vmfs/volumes/vsan:52bb3e9ccfc7e738-XXXXXXXXXXX/06214d62-d63b-ea19-XXXX-XXXXXXXXXXXX/XXXXXXX_ABC_5.vmdk>
2022-04-06T05:16:23.922Z info vpxa[2105847] [Originator@6876 sub=HttpNfcTicket opID=3c359fa7-01-8c] [HTTP-NFC-TICKET] URL /vm-2320/VirtualLsiLogicSASController0:1 -> disk-1.vmdk
2022-04-06T05:16:23.923Z info vpxa[2105847] [Originator@6876 sub=HttpNfcTicket opID=3c359fa7-01-8c] [HTTP-NFC-TICKET 5270bea7-496e-22dc-dd72-1df50ddc5029] Adding file </vmfs/volumes/vsan:52bb3e9ccfc7e738-XXXXXXXXXXX/06214d62-d63b-ea19-XXXX-XXXXXXXXXXXX/XXXXXXX_ABC.nvram>
2022-04-06T05:16:23.923Z info vpxa[2105847] [Originator@6876 sub=HttpNfcTicket opID=3c359fa7-01-8c] [HTTP-NFC-TICKET] URL /vm-2320/nvram -> disk-2.nvram
2022-04-06T05:22:32.160Z info vpxa[2105915] [Originator@6876 sub=HttpNfcTicket opID=5aeab8ba-c4] [HTTP-NFC-TICKET 5270bea7-496e-22dc-dd72-1df50ddc5029] Revoked

 

Cause

该问题与 OVF 导出功能无关。它是网页浏览器上的下载功能，在完成之前无法使 http 下载会话保持活跃状态。

 

Resolution

要解决此问题，请尝试使用其他网页浏览器，如 Firefox。
或者，使用 ovf 工具而不是 Web UI 来导出或部署 ovf 文件。

 

有关更多详细信息，请参阅下面的 VMware 知识库文章。
https://kb.vmware.com/s/article/1038709This hyperlink is taking you to a website outside of Dell Technologies.

 

Affected Products

VxRail Appliance Family, VxRail Appliance Series, VxRail Software

Products

VxRail Appliance Family
Article Properties
Article Number: 000198912
Article Type: Solution
Last Modified: 08 Apr 2025
Version:  6
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