Unisphere for PowerMax: RESTAPI Call Getting Same Value for Average and Maximum Data Format

Summary: RESTAPI call is returning the same values for Average and maximum Data Format.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Getting the same values for the Average and Maximum parameters for any performance metrics when sending RESTAPI call to the Unisphere for PowerMax.

Sample RESTAPI call snippet for "Average"

root@testlab]# curl -X POST \
-k
-u 'monitor: Password@0' \
-H 'Content-Type: application/json' \
-H 'Accept: application/json'

"symmetrixId": "00029xxxxxxx",
"endDate": 1757415180000,
"startDate": 1757414880000,
"metrics": ["HostIOs"],
"dataFormat": "Average"

'https://11.22.33.44:8443/univmax/restapi/performance/Array/metrics'

"resultList": ("result": [("HostIOs":94566.88, "timestamp": 1757415000000}], "from":1, "to":2), "id": "3f141131-c87c-4f71-aa85-c3c54bca0la0_0", "count":2, "expirationTime": 1757585086921, "maxPageSize": 1000}

Sample RESTAPI call snippet for "Maximum"

root@testlab]# curl -X POST \
Fk
-u 'monitor:Password@0' \
-H 'Content-Type: application/json' \
-H 'Accept: application/json' \

"symmetrixId": "00029xxxxxxx",
"endDate": 1757415180000,
"startDate": 1757414880000,
"metrics": ["HostIOs"],
"dataFormat": "Maximum"

'https://11.22.33.44:8443/univmax/restapi/performance/Array/metrics'
"resultList": ("result": [("HostIOs":94566.88, "timestamp": 1757415000000)], "from":1, "to":2), "id": "cd0ada0c-laf2-4603-b72a-2bcde75c2721_0", "count":2, "expirationTime": 1757585111960, "maxPageSize": 1000)

HostIOS is the same for both Average and Maximum.

Tried using other metric: https://xxx.xx.xxx.xx:8443/univmax/restapi/performance/FEDirector/metrics

Metrics QueueDepthUtilization is giving the same values for both Average and Maximum parameters.

Cause

The array must also be registered for realtime stats in Unisphere for PowerMax UI to get the maximum values.

Resolution

Register the array for realtime stats in Unisphere for PowerMax UI.

Once realtime stats are enabled, the highest recorded interval from the measured 5 s intervals within the 5 minute period is reported. 

Affected Products

Unisphere for PowerMax
Article Properties
Article Number: 000368073
Article Type: Solution
Last Modified: 31 Oct 2025
Version:  2
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