SCG: APIからSCG正常性ステータスを収集する方法

Summary: アプリケーション プログラミング インターフェイス(API)クエリーからセキュア コネクト ゲートウェイ(SCG)の正常性ステータスを収集する方法。この方法は、すべてのSCGコンポーネントのステータス(接続ステータス、キープアライブ ステータス、すべてのサービスのステータス、接続されているデバイスのシステム情報)を分析するのに役立ちます。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Instructions

これは、セキュア コネクト ゲートウェイ バージョン5.10.00.10.

でテストされました。SCGへのAPIクエリーを実行してすべての正常性情報を収集するために必要な手順は次のとおりです。
 

  1. セキュア コネクト ゲートウェイでREST APIインターフェイスを有効にします。
    データ センターのツールやアプリケーションとの統合を可能にするには、SCGでREST APIインターフェイスを有効にする必要があります。
    APIインターフェイスを有効にするには、Webブラウザー (https://<IP_SCG>:5700)Settings > API settingsに移動し、Enable API interfaces for this gatewayチェックボックスをオンにして、 Applyをクリックします。SCGでのREST APIの有効化のスクリーンショット
  2. rootユーザーでSCGゲートウェイへのSSHセッションを開き、次のコマンドを実行します。
    SCGゲートウェイを使用した認証トークンの生成:認証トークンを取得する前に、SCGゲートウェイへのすべてのAPIクエリーを実行する必要があります。この場合、認証トークンを取得してシステム変数に格納し、次のAPIクエリを容易にします。
    AUTH_TOKEN=`curl -k -s -L -i -X --header "Content-Type: application/json" --request POST --data '{"username":"admin","password":"admin_password"}' 'https://10.108.0.40:5700/SupportAssist/api/v2/auth/token?accessToken' | grep "accessToken" | awk -F ":" {'print $2'} | sed 's/,$//' | sed 's/^..//' | sed 's/.$//'`
    ここで、
    • admin = SCGの管理者ユーザー
    • admin_password = SCGの管理者パスワード
    • 10.108.0.40 = SCGのIPアドレス
    Example:
    scg:~ # AUTH_TOKEN=`curl -k -s -L -i -X --header "Content-Type: application/json" --request POST --data '{"username":"admin","password":"admin_password"}' 'https://10.108.0.40:5700/SupportAssist/api/v2/auth/token?accessToken' | grep "accessToken" | awk -F ":" {'print $2'} | sed 's/,$//' | sed 's/^..//' | sed 's/.$//'`
    
    scg:~ # echo $AUTH_TOKEN
    eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJ1c2VyTmFtZSI6ImFkbWluIiwicm9sZSI6IlNDR0FkbWlucyIsInJlcXVlc3RpbmdJUCI6IjEwLjEwNy4wLjM5IiwiYXBwTW9kZSI6IkFQUExJQU5DRVMiLCJhcGlVc2FnZU1vZGUiOiJSZXN0IiwiaW5zdGFuY2VJRCI6ImJGMFhhdUk2MVI2REtZM3A5a0NKTHdVWlMwTGhPUjRNaVJydEhPTkgxamFxa2Zrb0xONDlGeXNraXB5ZVFjUmxsSlFyTFJQQkJtNlRZeGNTWGxleEJBPT0iLCJ0b2tlblR5cGUiOiJBQ0NFU1MiLCJ1dWlkIjoiZGFkYjYxY2EtNjNmZi00ODRlLWEwOGUtOTA0OGY0NzczYzJmIiwiaWF0IjoxNjQ4NzQzODk2LCJleHAiOjE2NDg3NDU2OTZ9.D2ziJJhc8dAyqiFIwXucluWLwsdKVSv1TqQAnt1b8KA
  3. SCGの正常性ステータスを取得するためのAPIクエリーの実行:
    このAPIクエリーを使用すると、SCGに関する多くの情報を表示できます。
    - 接続のステータス
    - キープアライブのステータス
    - 各SCGサービスのステータス(esrshttpd、esrshttpdR、esrsconnectemc、networkConnectivityなど)
    - 監視対象デバイスのステータス

    以下は、正常性情報のステータスを収集するためのAPIクエリです。
    curl -k -X GET --header "Accept: application/json" --header "Authorization: Bearer $AUTH_TOKEN" https://10.108.0.40:5700/SupportAssist/api/v2/service/healthstatus?
    Example:
    scg:~ # curl -k -X GET --header "Accept: application/json"  --header "Authorization: Bearer $AUTH_TOKEN" https://10.108.0.40:5700/SupportAssist/api/v2/service/healthstatus?
    
    {
      "data" : {
        "runDate" : "Mar 31, 2022 12:03:57 -EDT",
        "gatewayInfo" : {
          "serialNumber" : "XXXXXXXXXX",
          "productModel" : "SECURECONNECTGATEWAY-APPLIANCE",
          "ipAddress" : "10.108.0.40",
          "gatewayVersion" : "5.00.07.10"
        },
        "connectivity" : {
          "mqttStatus" : {
            "state" : "CONNECTED",
            "updatedAt" : "2022-03-28T20:58:38.244+00:00",
            "recommendation" : ""
          },
          "keepaliveStatus" : {
            "state" : "CONNECTED",
            "updatedAt" : "2021-11-22T04:27:05.198+0000",
            "recommendation" : ""
          }
        },
        "services" : [ {
          "serviceName" : "esrshttpd",
          "criticality" : "Critical",
          "serviceType" : "Core service status",
          "description" : "Service to securely transfer files between your devices and secure connect gateway",
          "status" : "Running",
          "recommendation" : ""
        }, {
          "serviceName" : "esrshttpdR",
          "criticality" : "Critical",
          "serviceType" : "Core service status",
          "description" : "A service that manages file transfers from your gateway to Dell Technologies, or to your devices",
          "status" : "Running",
          "recommendation" : ""
        }, {
          "serviceName" : "esrsconnectemc",
          "criticality" : "Critical",
          "serviceType" : "Core service status",
          "description" : "A service at Dell Technologies that receives alert data from your devices",
          "status" : "Running",
          "recommendation" : ""
        }, {
          "serviceName" : "esrsclientproxy",
          "criticality" : "Warning",
          "serviceType" : "Core service status",
          "description" : "A service for connectivity between devices and Dell Technologies",
          "status" : "Running",
          "recommendation" : ""
        }, {
          "serviceName" : "esrswatchdogservice",
          "criticality" : "Warning",
          "serviceType" : "Core service status",
          "description" : "A service that monitors whether or not other services are running or down. When services go down unexpectedly, the watchdog service will attempt to restart them so they start functioning normally again",
          "status" : "Running",
          "recommendation" : ""
        }, {
          "serviceName" : "esrshttpdftp",
          "criticality" : "Critical",
          "serviceType" : "Core service status",
          "description" : "A service at Dell Technologies that receives alert data from your devices",
          "status" : "Running",
          "recommendation" : ""
        }, {
          "serviceName" : "esrshttpdlistener",
          "criticality" : "Critical",
          "serviceType" : "Core service status",
          "description" : "A service at Dell Technologies that receives alert data from your devices",
          "status" : "Running",
          "recommendation" : ""
        }, {
          "serviceName" : "shibd",
          "criticality" : "Critical",
          "serviceType" : "Core service status",
          "description" : "A Service for remote secure credentials",
          "status" : "Running",
          "recommendation" : ""
        }, {
          "serviceName" : "apache2",
          "criticality" : "Critical",
          "serviceType" : "Core service status",
          "description" : "A Service for remote secure credentials",
          "status" : "Running",
          "recommendation" : ""
        }, {
          "serviceName" : "esrsjcemc",
          "criticality" : "Critical",
          "serviceType" : "Restful service status",
          "description" : "A service at Dell Technologies that receives alert data from your devices",
          "status" : "Running",
          "recommendation" : ""
        }, {
          "serviceName" : "esrskeepalive",
          "criticality" : "Critical",
          "serviceType" : "Restful service status",
          "description" : "Device service that sends heartbeat status from devices to Dell Technologies",
          "status" : "Running",
          "recommendation" : ""
        }, {
          "serviceName" : "esrsmftauth",
          "criticality" : "Critical",
          "serviceType" : "Restful service status",
          "description" : "A service that transfers files between Dell, your gateway, and your devices",
          "status" : "Running",
          "recommendation" : ""
        }, {
          "serviceName" : "esrsupdate",
          "criticality" : "Critical",
          "serviceType" : "Restful service status",
          "description" : "A service to retreives update information from Dell Technologies",
          "status" : "Running",
          "recommendation" : ""
        }, {
          "serviceName" : "esrsdigitaltwinservice",
          "criticality" : "Critical",
          "serviceType" : "Restful service status",
          "description" : "A service for connectivity between devices and Dell Technologies",
          "status" : "Running",
          "recommendation" : ""
        }, {
          "serviceName" : "esrsmqttclient",
          "criticality" : "Critical",
          "serviceType" : "Restful service status",
          "description" : "A service that monitors connectivity between the gateway and Dell",
          "status" : "Running",
          "recommendation" : ""
        }, {
          "serviceName" : "esrsmosquitto",
          "criticality" : "Critical",
          "serviceType" : "Core service status",
          "description" : "A service that transfers files between your gateway local system to Dell",
          "status" : "Running",
          "recommendation" : ""
        }, {
          "serviceName" : "esrsmqttauth",
          "criticality" : "Critical",
          "serviceType" : "Restful service status",
          "description" : "A service that validates credentials for remote support activities",
          "status" : "Running",
          "recommendation" : ""
        }, {
          "serviceName" : "srsadapter",
          "description" : "A service that manages the communications between containers",
          "status" : "running"
        }, {
          "serviceName" : "secureconnectgateway",
          "description" : "A service that allows access to secure connect gateway's user interface.",
          "status" : "running"
        }, {
          "serviceName" : "cases",
          "description" : "A service that manages alerts, events, and support cases generated by your gateway.",
          "status" : "running"
        }, {
          "serviceName" : "auditlog",
          "description" : "A service that displays your gateway's activity history.",
          "status" : "running"
        }, {
          "serviceName" : "connectivity",
          "description" : "A service that manages connectivity with the Dell Technologies backend.",
          "status" : "running"
        }, {
          "serviceName" : "appsettings",
          "description" : "A service to save changes for configuration settings.",
          "status" : "running"
        }, {
          "serviceName" : "consoleadapter",
          "description" : "A service that manages connectivity with systems management consoles.",
          "status" : "running"
        }, {
          "serviceName" : "registration",
          "description" : "A service that registers your secure connect gateway.",
          "status" : "running"
        }, {
          "serviceName" : "collection",
          "description" : "A service that initiates collection of telemetry from devices, then retreives that telemetry and displays it in your gateway. ",
          "status" : "running"
        }, {
          "serviceName" : "inventory",
          "description" : "A service that retreives inventory information from devices.",
          "status" : "running"
        }, {
          "serviceName" : "secureconnectgatewaydb",
          "description" : "A service that allows access to secure connect gateway's database.",
          "status" : "running"
        }, {
          "serviceName" : "email",
          "description" : "A service that manages and sends emails from secure connect gateway.",
          "status" : "running"
        } ],
        "networkConnectivity" : [ {
          "hostName" : "esrs3-core.emc.com",
          "port443" : {
            "status" : "CONNECTED",
            "recommendation" : ""
          },
          "port8443" : {
            "status" : "CONNECTED",
            "recommendation" : ""
          }
        }, {
          "hostName" : "esrs3-coredr.emc.com",
          "port443" : {
            "status" : "CONNECTED",
            "recommendation" : ""
          },
          "port8443" : {
            "status" : "CONNECTED",
            "recommendation" : ""
          }
        } ],
        "systemInfo" : {
          "systemInfo" : "VMware, Inc.",
          "noOfProcessors" : 4,
          "memory" : {
            "memoryUsage" : "12.21 / 15.66 GB (78%)",
            "status" : "HEALTHY",
            "message" : ""
          },
          "cpu" : {
            "cpuLoad" : "2.65%",
            "status" : "HEALTHY"
          },
          "diskSpaceDetails" : [ {
            "partitionName" : "/dev/sda1",
            "availableDiskSpace" : "0.21 GB",
            "used" : "28%"
          }, {
            "partitionName" : "/dev/mapper/scgVG-LVRoot",
            "availableDiskSpace" : "13.31 GB",
            "used" : "13%"
          }, {
            "partitionName" : "/dev/mapper/scgVG-LVvar_lib_docker",
            "availableDiskSpace" : "86.77 GB",
            "used" : "8%"
          }, {
            "partitionName" : "/dev/mapper/scgVG-LVvar_log",
            "availableDiskSpace" : "7.35 GB",
            "used" : "6%"
          }, {
            "partitionName" : "/dev/mapper/scgVG-LVvar_lib_scgve",
            "availableDiskSpace" : "7.36 GB",
            "used" : "6%"
          }, {
            "partitionName" : "/dev/mapper/scgVG-LVopt_esrsve",
            "availableDiskSpace" : "7.35 GB",
            "used" : "6%"
          } ]
        },
        "smtp" : {
          "status" : "Connected"
        }
      },
      "email" : "Timed out after waiting 30000(ms) for a reply. address: __vertx.reply.1bd9b6f0-73e1-4f27-8f57-207c3c5577bb, repliedAddress: emailApplianceService.queue"
    }scg:~ #

レポートをファイルに保存するには、次の手順を実行します。

curl -k -X GET --header "Accept: application/json" -o report_scg.txt --header "Authorization: Bearer $AUTH_TOKEN" https://10.108.0.40:5700/SupportAssist/api/v2/service/healthstatus?


ここで、
-o report_scg.txt = このオプションは、出力を "report_scg.txt" ファイル.

重要 - 認証メカニズム:
認証プロセスは、クライアントが認証情報を提供してサーバーにトークンを要求すると開始されます。これに対して、セキュア コネクト ゲートウェイはアクセス トークンと更新トークンを返します。更新トークンは 24 時間有効ですが、 アクセス トークンは 30 分間有効です。アクセス トークンの有効期限が切れた後、更新トークンを使用して新しいアクセス トークンを生成できます。

Additional Information

Affected Products

VxRail, Secure Connect Gateway, Secure Connect Gateway - Virtual Edition, VxRail Appliance Family, VxRail Appliance Series
Article Properties
Article Number: 000197829
Article Type: How To
Last Modified: 18 Nov 2025
Version:  3
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.