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Article Number: 000210348

Dell Data Protection Personal Edition System Requirements

Summary: System requirements must be met when installing Dell Data Protection Personal Edition.

This article may have been automatically translated. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page.

Article Content

Symptoms

Hardware and software requirements must be addressed before installing Dell Data Protection | Personal Edition.

Affected Products:

  • Dell Data Protection | Personal Edition

Affected Versions:

  • v8.0.0 to 8.13.0

Affected Operating Systems:

  • Windows

Cause

Not applicable

Resolution

Minimum Hardware Requirements

  • Intel Pentium or AMD Processor
  • 110 MB of free disk space
  • 512 MB RAM
Note: More free disk space is required to encrypt the files on the endpoint. This size varies based on policies and size of drive.

Network Requirements

Entitlements (Licensing) require outbound communication to cloud.dell.com over port 443.

External Media Requirements

Peripheral storage devices that are protected by Dell Encryption External Media require:

  • 55 MB + free disk space equal to the largest file size
  • Plug and Play identifier
  • File System:
    • FAT32
    • exFAT
    • NTFS

Software Requirements

Dell Data Protection Personal Edition and storage devices that are protected by Dell Encryption External Media are based on the product version. Click the appropriate product version for specific software requirements. For system requirements of the latest versions of Dell Encryption Personal, reference Dell Encryption Personal System Requirements.

For information about locating the product version, reference:

Operating Systems:

  • Microsoft Windows 10 Education, Enterprise, Pro12
    • v1703 (Creators Update/Redstone 2)
    • v1607 (Anniversary Update/Redstone)
    • v1511 (November Update/Threshold 2)
  • Microsoft Windows Embedded 8.1 Industry
  • Microsoft Windows 8.1 Update0-1 Enterprise, Pro2
  • Microsoft Windows 8 Enterprise, Pro2
  • Microsoft Windows 7 SP0-SP1, Enterprise, Professional, Ultimate34
  • Microsoft Windows Embedded Standard 745

1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419This hyperlink is taking you to a website outside of Dell Technologies.) and 4490628 (https://support.microsoft.com/help/4490628This hyperlink is taking you to a website outside of Dell Technologies.). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
5Windows Embedded Standard 7 is supported only in Application Compatibility Mode.

Note:
  • To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?This hyperlink is taking you to a website outside of Dell Technologies.
  • A local user account is required.
  • The encryption client does not support dual boot configurations as it is possible to encrypt system files of the other operating systems.
  • Storage area network (SAN) drive encryption is not supported.

Applications:

  • Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86 and x64)
  • Microsoft SQL Server Compact 3.5 SP2 (x86 and x64)
Note: Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86 and x64) and Microsoft SQL Server Compact 3.5 SP2 (x86 and x64) are automatically installed when installing Dell Data Protection | Personal Edition through the installation wizard.
  • Microsoft .NET Framework Version 4.5.2 or later
Note:

Operating Systems:

  • Microsoft Windows 10 Education, Enterprise, Pro12
    • v1607 (Anniversary Update/Redstone)
    • v1511 (November Update/Threshold 2)
  • Microsoft Windows Embedded 8.1 Industry
  • Microsoft Windows 8.1 Update0-1 Enterprise, Pro2
  • Microsoft Windows 8 Enterprise, Pro2
  • Microsoft Windows 7 SP0-SP1, Enterprise, Professional, Ultimate34
  • Microsoft Windows Embedded Standard 745

1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419This hyperlink is taking you to a website outside of Dell Technologies.) and 4490628 (https://support.microsoft.com/help/4490628This hyperlink is taking you to a website outside of Dell Technologies.). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
5Windows Embedded Standard 7 is supported only in Application Compatibility Mode.

Note:
  • To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?This hyperlink is taking you to a website outside of Dell Technologies.
  • A local user account is required.
  • The encryption client does not support dual boot configurations as it is possible to encrypt system files of the other operating systems.
  • Storage area network (SAN) drive encryption is not supported.

Applications:

  • Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86 and x64)
  • Microsoft SQL Server Compact 3.5 SP2 (x86 and x64)
Note: Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86 and x64) and Microsoft SQL Server Compact 3.5 SP2 (x86 and x64) are automatically installed when installing Dell Data Protection | Personal Edition through the installation wizard.
  • Microsoft .NET Framework Version 4.5.2 or later
Note:

Operating Systems:

  • Microsoft Windows 10 Education, Enterprise, Pro12
    • v1511 (November Update/Threshold 2)
  • Microsoft Windows Embedded 8.1 Industry
  • Microsoft Windows 8.1 Update0-1 Enterprise, Pro2
  • Microsoft Windows 8 Enterprise, Pro2
  • Microsoft Windows 7 SP0-SP1, Enterprise, Professional, Ultimate34
  • Microsoft Windows Embedded Standard 734

1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419This hyperlink is taking you to a website outside of Dell Technologies.) and 4490628 (https://support.microsoft.com/help/4490628This hyperlink is taking you to a website outside of Dell Technologies.). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
5Windows Embedded Standard 7 is supported only in Application Compatibility Mode.

Note:
  • To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?This hyperlink is taking you to a website outside of Dell Technologies.
  • A local user account is required.
  • The encryption client does not support dual boot configurations as it is possible to encrypt system files of the other operating systems.
  • Storage area network (SAN) drive encryption is not supported.

Applications:

  • Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86 and x64)
  • Microsoft SQL Server Compact 3.5 SP2 (x86 and x64)
Note: Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86 and x64) and Microsoft SQL Server Compact 3.5 SP2 (x86 and x64) are automatically installed when installing Dell Data Protection | Personal Edition through the installation wizard.
  • Microsoft .NET Framework Version 4.5.2 or later
Note:

Operating Systems:

  • Microsoft Windows 10 Education, Enterprise, Pro12
    • v1511 (November Update/Threshold 2)
  • Microsoft Windows Embedded 8.1 Industry
  • Microsoft Windows 8.1 Update0-1 Enterprise, Pro2
  • Microsoft Windows 8 Enterprise, Pro2
  • Microsoft Windows 7 SP0-SP1, Enterprise, Professional, Ultimate34
  • Microsoft Windows Embedded Standard 734

1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419This hyperlink is taking you to a website outside of Dell Technologies.) and 4490628 (https://support.microsoft.com/help/4490628This hyperlink is taking you to a website outside of Dell Technologies.). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
5Windows Embedded Standard 7 is supported only in Application Compatibility Mode.

Note:
  • To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?This hyperlink is taking you to a website outside of Dell Technologies.
  • A local user account is required.
  • The encryption client does not support dual boot configurations as it is possible to encrypt system files of the other operating systems.
  • Storage area network (SAN) drive encryption is not supported.

Applications:

  • Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86 and x64)
  • Microsoft SQL Server Compact 3.5 SP2 (x86 and x64)
Note: Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86 and x64) and Microsoft SQL Server Compact 3.5 SP2 (x86 and x64) are automatically installed when installing Dell Data Protection | Personal Edition through the installation wizard.
  • The full version of Microsoft .NET Framework Version 4.0 or later
Note:

Operating Systems:

  • Microsoft Windows 10 Education, Enterprise, Pro1 2
    • v1511 (November Update/Threshold 2)
  • Microsoft Windows Embedded 8.1 Industry
  • Microsoft Windows 8.1 Update 0-1 Enterprise, Pro2
  • Microsoft Windows 8 Enterprise, Pro2
  • Microsoft Windows 7 SP0-SP1, Enterprise, Professional, Ultimate34
  • Microsoft Windows Embedded Standard 734

1Unlisted Windows 10 feature updates are not supported. For a status on all feature updates, reference Dell Data Security / Dell Data Protection Windows Version Compatibility.
2UEFI Supported
3The Encryption Client is not supported within Windows XP Mode.
4Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419This hyperlink is taking you to a website outside of Dell Technologies.) and 4490628 (https://support.microsoft.com/help/4490628This hyperlink is taking you to a website outside of Dell Technologies.). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
5Windows Embedded Standard 7 is supported only in Application Compatibility Mode.

Note:
  • To determine Windows 10 feature update versions, reference Which Version of Windows Operating System am I Running?This hyperlink is taking you to a website outside of Dell Technologies.
  • A local user account is required.
  • The encryption client does not support dual boot configurations as it is possible to encrypt system files of the other operating systems.
  • Storage area network (SAN) drive encryption is not supported.

Applications:

  • Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86 and x64)
  • Microsoft SQL Server Compact 3.5 SP2 (x86 and x64)
Note: Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86 and x64) and Microsoft SQL Server Compact 3.5 SP2 (x86 and x64) are automatically installed when installing Dell Data Protection | Personal Edition through the installation wizard.
  • The full version of Microsoft .NET Framework Version 4.0 or later
Note:

Operating Systems:

  • Microsoft Windows Embedded 8.1 Industry
  • Microsoft Windows 8.1 Update 0-1 Enterprise, Pro1
  • Microsoft Windows 8 Enterprise, Pro1
  • Microsoft Windows 7 SP0-SP1, Enterprise, Professional, Ultimate23
  • Microsoft Windows Embedded Standard 734

1UEFI Supported
2The Encryption Client is not supported within Windows XP Mode.
3Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419This hyperlink is taking you to a website outside of Dell Technologies.) and 4490628 (https://support.microsoft.com/help/4490628This hyperlink is taking you to a website outside of Dell Technologies.). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
4Windows Embedded Standard 7 is supported only in Application Compatibility Mode.

Note:
  • The encryption client does not support dual boot configurations as it is possible to encrypt system files of the other operating systems.
  • A local user account is required.
  • Storage area network (SAN) drive encryption is not supported.

Applications:

  • Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86 and x64)
  • Microsoft SQL Server Compact 3.5 SP2 (x86 and x64)
Note: Microsoft Visual C++ 2012 Update 4 Redistributable Package (x86 and x64) and Microsoft SQL Server Compact 3.5 SP2 (x86 and x64) are automatically installed when installing Dell Data Protection | Personal Edition through the installation wizard.
  • The full version of Microsoft .NET Framework Version 4.0 or later
Note:

Operating Systems:

  • Microsoft Windows Embedded 8.1 Industry
  • Microsoft Windows 8.1 Update 0-1 Enterprise, Pro1
  • Microsoft Windows 8 Enterprise, Pro1
  • Microsoft Windows 7 SP0-SP1, Enterprise, Professional, Ultimate23
  • Microsoft Windows Embedded Standard 734
  • Microsoft Windows XP SP3 Professional

1UEFI Supported
2The Encryption Client is not supported within Windows XP Mode.
3Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419This hyperlink is taking you to a website outside of Dell Technologies.) and 4490628 (https://support.microsoft.com/help/4490628This hyperlink is taking you to a website outside of Dell Technologies.). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
4Windows Embedded Standard 7 is supported only in Application Compatibility Mode.

Note:
  • The encryption client does not support dual boot configurations as it is possible to encrypt system files of the other operating systems.
  • A local user account is required.
  • Storage area network (SAN) drive encryption is not supported.

Applications:

  • Microsoft Visual C++ 2012 Update 3 Redistributable Package (x86 and x64)
  • Microsoft SQL Server Compact 3.5 SP2 (x86 and x64)
Note: Microsoft Visual C++ 2012 Update 3 Redistributable Package (x86 and x64) and Microsoft SQL Server Compact 3.5 SP2 (x86 and x64) are automatically installed when installing Dell Data Protection | Personal Edition through the installation wizard.
  • The full version of Microsoft .NET Framework Version 4.0 or later
Note:

Operating Systems:

  • Microsoft Windows Embedded 8.1 Industry
  • Microsoft Windows 8.1 Update 0-1 Enterprise, Pro
  • Microsoft Windows 8 Enterprise, Pro
  • Microsoft Windows 7 SP0-SP1, Enterprise, Professional, Ultimate12
  • Microsoft Windows Embedded Standard 723
  • Microsoft Windows XP SP3 Professional

1The Encryption Client is not supported within Windows XP Mode.
2Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419This hyperlink is taking you to a website outside of Dell Technologies.) and 4490628 (https://support.microsoft.com/help/4490628This hyperlink is taking you to a website outside of Dell Technologies.). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
3Windows Embedded Standard 7 is supported only in Application Compatibility Mode.

Note:
  • The encryption client does not support dual boot configurations as it is possible to encrypt system files of the other operating systems.
  • A local user account is required.
  • Storage area network (SAN) drive encryption is not supported.

Applications:

  • Microsoft Visual C++ 2012 Update 3 Redistributable Package (x86 and x64)
  • Microsoft SQL Server Compact 3.5 SP2 (x86 and x64)
Note: Microsoft Visual C++ 2012 Update 3 Redistributable Package (x86 and x64) and Microsoft SQL Server Compact 3.5 SP2 (x86 and x64) are automatically installed when installing Dell Data Protection | Personal Edition through the installation wizard.
  • The full version of Microsoft .NET Framework Version 4.0 or later
Note:

Operating Systems:

  • Microsoft Windows 8.1 Update 0-1 Enterprise, Pro
  • Microsoft Windows 8 Enterprise, Pro
  • Microsoft Windows 7 SP0-SP1, Enterprise, Professional, Ultimate12
  • Microsoft Windows Embedded Standard 723
  • Microsoft Windows XP SP3 Professional

1The Encryption Client is not supported within Windows XP Mode.
2Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419This hyperlink is taking you to a website outside of Dell Technologies.) and 4490628 (https://support.microsoft.com/help/4490628This hyperlink is taking you to a website outside of Dell Technologies.). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
3Windows Embedded Standard 7 is supported only in Application Compatibility Mode.

Note:
  • The encryption client does not support dual boot configurations as it is possible to encrypt system files of the other operating systems.
  • A local user account is required.
  • Storage area network (SAN) drive encryption is not supported.

Applications:

  • Microsoft Visual C++ 2012 Update 3 Redistributable Package (x86 and x64)
  • Microsoft SQL Server Compact 3.5 SP2 (x86 and x64)
Note: Microsoft Visual C++ 2012 Update 3 Redistributable Package (x86 and x64) and Microsoft SQL Server Compact 3.5 SP2 (x86 and x64) are automatically installed when installing Dell Data Protection | Personal Edition through the installation wizard.
  • The full version of Microsoft .NET Framework Version 4.0 or later
Note:

Operating Systems:

  • Microsoft Windows 8 Enterprise, Pro
  • Microsoft Windows 7 SP0-SP1, Enterprise, Professional, Ultimate12
  • Microsoft Windows Embedded Standard 723
  • Microsoft Windows XP SP3 Professional

1The Encryption Client is not supported within Windows XP Mode.
2Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419This hyperlink is taking you to a website outside of Dell Technologies.) and 4490628 (https://support.microsoft.com/help/4490628This hyperlink is taking you to a website outside of Dell Technologies.). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
3Windows Embedded Standard 7 is supported only in Application Compatibility Mode.

Note:
  • The encryption client does not support dual boot configurations as it is possible to encrypt system files of the other operating systems.
  • A local user account is required.
  • Storage area network (SAN) drive encryption is not supported.

Applications:

  • Microsoft Visual C++ 2008 SP1 Redistributable Package (x86 and x64)
  • Microsoft SQL Server Compact 3.5 SP2 (x86 and x64)
Note: Microsoft Visual C++ 2008 SP1 (x86 and x64) and Microsoft SQL Server Compact 3.5 SP2 (x86 and x64) are automatically installed when installing Dell Data Protection | Personal Edition through the installation wizard.
  • The full version of Microsoft .NET Framework Version 4.0 or later
Note:

Operating Systems:

  • Microsoft Windows 8 Enterprise, Pro
  • Microsoft Windows 7 SP0-SP1, Enterprise, Professional, Ultimate12
  • Microsoft Windows Embedded Standard 723
  • Microsoft Windows Vista SP0-SP2 Enterprise, Professional, Business
  • Microsoft Windows XP SP3 Professional

1The Encryption Client is not supported within Windows XP Mode.
2Requires Microsoft KB Update 4474419 (https://support.microsoft.com/help/4474419This hyperlink is taking you to a website outside of Dell Technologies.) and 4490628 (https://support.microsoft.com/help/4490628This hyperlink is taking you to a website outside of Dell Technologies.). For more information about this requirement, reference SHA-1 Signing Certificate Expiration and Deprecation on Dell Data Security / Dell Data Protection Products.
3Windows Embedded Standard 7 is supported only in Application Compatibility Mode.

Note:
  • The encryption client does not support dual boot configurations as it is possible to encrypt system files of the other operating systems.
  • A local user account is required.
  • Storage area network (SAN) drive encryption is not supported.

Applications:

  • Microsoft Visual C++ 2008 SP1 Redistributable Package (x86 and x64)
  • Microsoft SQL Server Compact 3.5 SP2 (x86 and x64)
Note: Microsoft Visual C++ 2008 SP1 (x86 and x64) and Microsoft Visual C++ 2015 Update 3 Redistributable Package are automatically installed when installing Dell Data Protection | Enterprise Edition Shield through the installation wizard.
  • The full version of Microsoft .NET Framework Version 3.5.2 or later
Note:

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Article Properties

Affected Product

Dell Encryption

Last Published Date

02 Mar 2023

Version

2

Article Type

Solution

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