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Article Number: 000123789

How to Install Dell Security Management Server Virtual

Summary: Dell Security Management Server Virtual and Dell Data Protection Virtual Edition can be installed by following these instructions.

This article may have been automatically translated. If you have any feedback regarding its quality, please let us know using the form at the bottom of this page.

Article Content

Symptoms

This article covers how to perform the basic installation process for Dell Security Management Server Virtual (formerly Dell Data Protection | Virtual Edition).

Affected Products:

  • Dell Security Management Server Virtual
  • Dell Data Protection | Virtual Edition

Affected Versions:

  • v8.2.0 and Later

Affected Operating Systems:

  • Linux

Cause

Not applicable

Resolution

Note: This article only covers the basic deployment of Dell Security Management Server Virtual. Client services are required for more complex or custom deployments of Dell Security Management Server Virtual. Client service engagements can be purchased through your sales representative.

The installation of Dell Security Management Server Virtual varies based on version. Click the appropriate version for specific steps. For versioning information, reference How to Identify the Dell Data Security / Dell Data Protection Server Version.

Warning: Before installation, ensure that the environment meets Dell Security Management Server Virtual System Requirements.
  1. Select the language to display by pressing the spacebar on the appropriate option.

Selecting a language

Note: You may change the language settings later from the administration console after installation is completed.
  1. Review the End User License Agreement (EULA) by using the arrow keys or page down to scroll down. At the end of the EULA menu, select Accept, and then press Enter.

End User License Agreement

  1. Select Connected Mode and then press Enter.

Connected Mode

Note: This article only covers how to install in Connected Mode. Due to the complexity, Dell Technologies recommends a client services engagement for Disconnected Mode (air-gap mode). Client service engagements can be purchased through your sales representative.
  1. To change the default user‘s passwords, go to Step 4A; otherwise go to Step 5.
    1. Select a User from the drop-down menu using the spacebar.
    2. Type the Current Password, New Password, and then Confirm New Password.
    3. Select Apply and then press Enter.
    4. To modify additional user’s passwords, repeat steps 4A, 4B & 4C.
    5. Once the user’s passwords have been changed, select Close, and then press Enter.

Change Password

Note:
  • You may change the password for delluser, dellconsole, and dellsupport later from the administration console after installation is completed.
  • The default credentials for Dell Security Management Server Virtual are:
    • Username: delluser
    • Password: delluser
    • Username: dellconsole
    • Password: dellconsole
    • Username: dellsupport
    • Password: dellsupport
  1. Populate a fully qualified domain name (FQDN) for the Hostname, select OK, and then press Enter.

Host Name

  1. In the Network menu, if using IPv4, go to Step 7. If using IPv6, continue to Step 8.
  2. In the Network menu:
    1. To use IPv4 DHCP, leave the default settings checked, select OK, press Enter, and then go to Step 9. To not use DHCP, go to Step 7B.
    2. To disable DHCP, press the spacebar to the right of Use DHCP (IPv4).
    3. Populate Static IP, Network Mask, Default Gateway, and DNS Server 1.
    4. Optionally populate DNS Server 2 and DNS Server 3.
    5. Once network settings have been populated, select OK, press Enter, and then go to Step 9.

Network for IPv4

Note:
  • You may change any of the network settings later from the administration console after installation is completed.
  • The network settings in the screenshot example may differ in your environment.
  • The DNS server is intended for a DNS server internal to your environment, as opposed to a public DNS.
  1. In the Network menu:
    1. To use IPv6, check Enable IPv6 Support with the spacebar.
    2. To use DHCP, check Use DHCP (IPv6) with the spacebar, and then go to Step 9. To not use DHCP, go to Step 8C.
    3. Populate Static IP, Subnet Prefix Length, Default Gateway, and DNS Server 1.
    4. Optionally populate DNS Server 2 and DNS Server 3.
    5. Once network settings have been populated, select OK, press Enter, and then go to Step 9.

Network for IPv6

Note:
  • You may change any of the network settings later from the administration console after installation is completed.
  • The network settings in the screenshot example may differ in your environment.
  • The DNS server is intended for a DNS server internal to your environment, as opposed to a public DNS.
  1. Select the time zone where the server resides and then press Enter.

Time Zone

Note: You may change the time zone later from the administration console after installation is completed.
  1. Press Enter on OK to reboot.

Reboot

  1. Select the language to display by pressing the spacebar on the appropriate option. Once the language is chosen, scroll down to Display EULA and then press Enter.

Selecting a language

Note: You may change the language settings later from the administration console after installation is completed.
  1. Review the End User License Agreement (EULA) by using the arrow keys or page down to scroll down. At the end of the EULA menu, select Accept EULA, and then press Enter.

End User License Agreement

  1. Select Connected Mode and then press Enter.

Connected Mode

Note: This article only covers how to install in Connected Mode. Due to the complexity, Dell Technologies recommends a client services engagement for Disconnected Mode (air-gap mode). Client service engagements can be purchased through your sales representative.
  1. Optionally select Yes and then press Enter to change the default password for ddpuser. If Yes was selected, go to Step 4A. To leave the default password for ddpuser, select No, press Enter, and then go to Step 5.

Option to change password

Note:
  • You may change this password, along with the passwords for ddpconsole and ddpsupport later from the administration console after installation is completed.
  • The default credentials for Dell Security Management Server Virtual are:
    • Username: ddpuser
    • Password: ddpuser
  1. In the Set ddpuser Password menu, populate the Current Password for ddpuser, and then populate a New Password and Re-enter New Password. Select OK and then press Enter.

Set Password

  1. Populate a fully qualified domain name (FQDN) for the Hostname, select OK, and then press Enter.

Configure Hostname

  1. In the Configure Settings menu:
  1. To configure Dell Security Management Server for DHCP, leave the default settings checked, select OK, press Enter, and then go to Step 7. To not use DHCP, go to Step 6B.

Configure Network Settings with DHCP

  1. To disable DHCP for the Dell Security Management Server, press the spacebar to the right of Use DHCP.
  2. Populate Static IP, Network Mask, Default Gateway, and DNS Server 1.
  3. Optionally populate DNS Server 2 and DNS Server 3.
  4. Once network settings have been populated, select OK, press Enter, and then go to Step 7.

Configure Network settings without DHCP

Note:
  • You may change any of the network settings later from the administration console after installation is completed.
  • The network settings in the screenshot example may differ in your environment.
  • The DNS server is intended for a DNS server internal to your environment, as opposed to a public DNS.
  1. Select the time zone where the server resides and then press Enter.

Time Zone

Note: You may change the time zone later from the administration console after installation is completed.
  1. Press Enter on OK to confirm the time zone selected.

Confirming the time zone

  1. Press Enter on OK to confirm successful configuration.

Confirming successful configuration

  1. Select the language to display by pressing the spacebar on the appropriate option. Once the language is chosen, scroll down to Display EULA and then press Enter.

Selecting a language

Note: You may change the language settings later from the administration console after installation is completed.
  1. Review the End User License Agreement (EULA) by using the arrow keys or page down to scroll down. At the end of the EULA menu, select Accept EULA, and then press Enter.

End User License Agreement

  1. Select Default Mode and then press Enter.

Default Mode

Note: This article only covers how to install in Default Mode. Due to the complexity, Dell Technologies recommends a client services engagement for Disconnected Mode (air-gap mode). Client service engagements can be purchased through your sales representative.
  1. Optionally select Yes and then press Enter to change the default password for ddpuser. If Yes was selected, go to Step 4A. To leave the default password for ddpuser, select No, press Enter, and then go to Step 5.

Option to change password

Note:
  • You may change this password, along with the passwords for ddpconsole and ddpsupport later from the administration console after installation is completed.
  • The default credentials for Dell Data Protection Enterprise Server Virtual Edition are:
    • Username: ddpuser
    • Password: ddpuser
  1. In the Set ddpuser Password menu, populate the Current Password for ddpuser, and then populate a New Password and Re-enter New Password. Select OK and then press Enter.

Set Password

  1. Populate a fully qualified domain name (FQDN) for the Hostname, select OK, and then press Enter.

Configure Hostname

  1. In the Configure Settings menu:
  1. To configure Dell Security Management Server for DHCP, leave the default settings checked, select OK, press Enter, and then go to Step 7. To not use DHCP, go to Step 6B.

Configure Network Settings with DHCP

  1. To disable DHCP for the Dell Security Management Server, press the spacebar to the right of Use DHCP.
  2. Populate Static IP, Network Mask, Default Gateway, and DNS Server 1.
  3. Optionally populate DNS Server 2 and DNS Server 3.
  4. Once network settings have been populated, select OK, press Enter, and then go to Step 7.

Configure Network settings without DHCP

Note:
  • You may change any of the network settings later from the administration console after installation is completed.
  • The network settings in the screenshot example may differ in your environment.
  • The DNS server is intended for a DNS server internal to your environment, as opposed to a public DNS.
  1. Select the time zone where the server resides and then press Enter.

Time Zone

Note: You may change the time zone later from the administration console after installation is completed.
  1. Press Enter on OK to confirm the time zone selected.

Confirming the time zone

  1. Press Enter on OK to confirm successful configuration.

Confirming successful configuration

  1. Select the language to display by pressing the spacebar on the appropriate option. Once the language is chosen, scroll down to Display EULA and then press Enter.

Selecting a language

Note: You may change the language settings later from the administration console after installation is completed.
  1. Review the End User License Agreement (EULA) by using the arrow keys or page down to scroll down. At the end of the EULA menu, select Accept EULA, and then press Enter.

End User License Agreement

  1. If a "WGET error: Code 4, Description: Network failure" is received, select OK and then press Enter.

WGET error example

  1. Optionally select Yes and then press Enter to change the default password for ddpuser. If Yes was selected, go to Step 4A. To leave the default password for ddpuser, select No, press Enter, and then go to Step 5.

Option to change password

Note:
  • You may change this password, along with the passwords for ddpconsole and ddpsupport later from the administration console after installation is completed.
  • The default credentials for Dell Data Protection Enterprise Server Virtual Edition are:
    • Username: ddpuser
    • Password: ddpuser
  1. In the Set ddpuser Password menu, populate the Current Password for ddpuser, and then populate a New Password and Re-enter New Password. Select OK and then press Enter.

Set Password

  1. Populate a fully qualified domain name (FQDN) for the Hostname, select OK, and then press Enter.

Configure Hostname

  1. In the Configure Settings menu:
  1. To configure Dell Security Management Server for DHCP, leave the default settings checked, select OK, press Enter, and then go to Step 7. To not use DHCP, go to Step 6B.

Configure Network Settings with DHCP

  1. To disable DHCP for the Dell Security Management Server, press the spacebar to the right of Use DHCP.
  2. Populate Static IP, Network Mask, Default Gateway, and DNS Server 1.
  3. Optionally populate DNS Server 2 and DNS Server 3.
  4. Once network settings have been populated, select OK, press Enter, and then go to Step 7.

Configure Network Settings without DHCP

Note:
  • You may change any of the network settings later from the administration console after installation is completed.
  • The network settings in the screenshot example may differ in your environment.
  • The DNS server is intended for a DNS server internal to your environment, as opposed to a public DNS.
  1. Select the time zone where the server resides and then press Enter.

Time Zone

Note: You may change the time zone later from the administration console after installation is completed.
  1. Press Enter on OK to confirm the time zone selected.

Confirming the time zone

  1. Press Enter on OK to confirm successful configuration.

Confirming successful configuration

  1. Select the appropriate language by pressing the spacebar on the appropriate option. Once the appropriate language is chosen, scroll down to Display EULA and then press Enter.

Selecting a language

Note: You may change the language settings later from the administration console after installation is completed.
  1. Review the End User License Agreement (EULA) by using the arrow keys or page down to scroll down. At the end of the EULA menu, select Accept EULA, and then press Enter.

End User License Agreement

  1. Select OK and press Enter unless you must change the Update Server Hostname.

Set Update Server

  1. If a "Can not establish connection with Update Server" message is received, press Enter on OK.

Can not establish connection with Update Server message

  1. Optionally select Yes and then press Enter to change the default password for ddpuser. If Yes was selected, go to Step 5A. To leave the default password for ddpuser, select No, press Enter, and then go to Step 6.

Option to change password

Note:
  • You may change this password, along with the passwords for ddpconsole and ddpsupport later from the administration console after installation is completed.
  • The default credentials for Dell Data Protection Enterprise Server Virtual Edition are:
    • Username: ddpuser
    • Password: ddpuser
  1. In the Set ddpuser Password menu, populate the Current Password for ddpuser, and then populate a New Password and Re-enter New Password. Select OK and then press Enter.

Set Password

  1. Populate a fully qualified domain name (FQDN) for the Hostname, select OK, and then press Enter.

Configure Hostname

  1. In the Configure Settings menu:
  1. To configure Dell Security Management Server for DHCP, leave the default settings checked, select OK, press Enter, and then go to Step 8. To not use DHCP, go to Step 7B.

Configure Network Settings with DHCP

  1. To disable DHCP for the Dell Security Management Server, press the spacebar to the right of Use DHCP.
  2. Populate Static IP, Network Mask, Default Gateway, and DNS Server 1.
  3. Optionally populate DNS Server 2 and DNS Server 3.
  4. Once network settings have been populated, select OK, press Enter, and then go to Step 8.

Configure Network Settings without DHCP

Note:
  • You may change any of the network settings later from the administration console after installation is completed.
  • The network settings in the screenshot example may differ in your environment.
  • The DNS server is intended for a DNS server internal to your environment, as opposed to a public DNS.
  1. Select the time zone where the server resides and then press Enter.

Time Zone

Note: You may change the time zone later from the administration console after installation is completed.
  1. Press Enter on OK to confirm the time zone selected.

Confirming the time zone

  1. Press Enter on OK to confirm successful configuration.

Confirming successful configuration

  1. Select the appropriate language by pressing the spacebar on the appropriate option. Once the appropriate language is chosen, scroll down to Display EULA and then press Enter.

Selecting a language

Note: You may change the language settings later from the administration console after installation is completed.
  1. Review the End User License Agreement (EULA) by using the arrow keys or page down to scroll down. At the end of the EULA menu, select Accept EULA, and then press Enter.

End User License Agreement

  1. If a "WGET error: Code 4, Description: Network failure" is received, select OK and then press Enter.

WGET error

  1. Optionally select Yes and then press Enter to change the default password for ddpuser. If Yes was selected, go to Step 4A. To leave the default password for ddpuser, select No, press Enter, and then go to Step 5.

Option to change password

Note:
  • You may change this password, along with the passwords for ddpconsole and ddpsupport later from the administration console after installation is completed.
  • The default credentials for Dell Data Protection Enterprise Server Virtual Edition are:
    • Username: ddpuser
    • Password: ddpuser
  1. In the Set ddpuser Password menu, populate the Current Password for ddpuser, and then populate a New Password and Re-enter New Password. Select OK and then press Enter.

Set Password

  1. Populate a fully qualified domain name (FQDN) for the Hostname, select OK, and then press Enter.

Configure Hostname

  1. In the Configure Settings menu:
  1. To configure Dell Security Management Server for DHCP, leave the default settings checked, select OK, press Enter, and then go to Step 7. To not use DHCP, go to Step 6B.

Configure Network Settings with DHCP

  1. To disable DHCP for the Dell Security Management Server, press the spacebar to the right of Use DHCP.
  2. Populate Static IP, Network Mask, Default Gateway, and DNS Server 1.
  3. Optionally populate DNS Server 2 and DNS Server 3.
  4. Once network settings have been populated, select OK, press Enter, and then go to Step 7.

Configure Network Settings without DHCP

Note:
  • You may change any of the network settings later from the administration console after installation is completed.
  • The network settings in the screenshot example may differ in your environment.
  • The DNS server is intended for a DNS server internal to your environment, as opposed to a public DNS.
  1. Select the time zone where the server resides and then press Enter.

Time Zone

Note: You may change the time zone later from the administration console after installation is completed.
  1. Press Enter on OK to confirm the time zone selected.

Confirming the time zone

  1. Press Enter on OK to confirm successful configuration.

Confirming successful configuration

To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.

Article Properties

Affected Product

Dell Encryption

Last Published Date

31 Oct 2023

Version

13

Article Type

Solution

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