VM 的 RecoverPoint 和 RecoverPoint:執行命令時,CLI 工作階段會異常結束,並顯示「Killed」訊息。
Summary: RecoverPoint: CLI 工作階段異常結束,並顯示「已終止」訊息;如果工作階段是透過 PuTTY 執行,則可能不會出現此訊息,因為 PuTTY 可能會關閉視窗。
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Symptoms
大規模環境中的許多組合 CLI 更改可能會導致此問題。在大型環境中運行命令可能會導致 CLI 工作階段異常關閉。
如果視窗保持打開狀態,使用者可能會注意到「已終止」消息:
Cluster1> add_replication_volume group=CG copy=Copy1 replication_set=RSet1 name=device_DEV01 Cluster1> add_replication_volume group=CG copy=Copy1 replication_set=RSet2 name=device_DEV02 Cluster1> add_replication_volume group=CG copy=Copy1 replication_set=RSet3 name=device_DEV03 Killed
下列項目可能會出現在 CLI 記錄中 (extracted.*/files/home/kos/cli/result.xx.log):
2018/07/29 21:32:48.614 - #2 - 11940/11940 - CLI: Handling command: create_replication_set 2018/07/29 21:32:48.614 - #2 - 11940/11940 - CLI: In CommandHandler::handleCommand(..) 2018/07/29 21:32:48.614 - #2 - 11940/11940 - CLI: In CreateReplicationSetHandler::initDataMembers() 2018/07/29 21:32:48.614 - #2 - 11940/11940 - CLI: In CommandHandler::initDataMembers() 2018/07/29 21:32:48.614 - #2 - 11940/11940 - CLI: m_settingsCache is relevant, returning 2018/07/29 21:32:48.614 - #2 - 11940/11940 - CLI: Calling Mgmt::getState() 2018/07/29 21:32:49.949 - #2 - 11944/11940 - MemoryShield: totalMemory = 827.188 [MB] resMemory = 331.613 [MB] shrMemory = 73.7656 [MB] 2018/07/29 21:32:49.949 - #0 - 11944/11940 - MemoryShield: errno=0 memory low watermark exceeded, current=347721728 totalMemory = 827.188 [MB] resMemory = 331.613 [MB] shrMemory = 73.7656 [MB], limit=283115520 2018/07/29 21:32:49.949 - #0 - 11944/11940 - MemoryShield: errno=0 memory high watermark exceeded, current=347721728 totalMemory = 827.188 [MB] resMemory = 331.613 [MB] shrMemory = 73.7656 [MB], limit=314572800 2018/07/29 21:32:49.949 - #0 - 11944/11940 - MemoryShield: errno=0 memory shield discovered an error !!! 2018/07/29 21:32:49.949 - #2 - 11944/11940 - DLManager: dumpDetectors 2018/07/29 21:32:49.949 - #2 - 11944/11940 - DLManager: running status for N6Kashya29MemoryShieldScheduler_AO_IMPLE, pid=11944/11940, config=(alertThreshold=10,alertLevel=0,killThreshold=7200,coreThreshold=0,full=1), deltaTime=0, cmd=N6Kashya59MemoryShieldScheduler_AO_IMPL_printStatistics_6_CmdConcreteE 2018/07/29 21:32:49.949 - #0 - 11944/11940 - MemoryShield: errno=0 Assertion failed: false Line 285 File MemoryShield.cc PID: 11940 Info: memory limit exceeded, no core END OF LOGGER
Cause
由於環境的大小,以及在同一 CLI 工作階段中結合許多變更,CLI 程序會達到其記憶體限制並當機。
例如,在建立一致性群組時,許多變更會合併在 edit_group_settings 命令作為單個更改。另一個例子是”heavier」命令,例如 get_group_statistics.
Resolution
因應措施:
下列簽署的指令檔可使用 putty/ssh > 在叢集 IP 上執行 [2] 設定 -> [8] 進階選項 -> [4] 執行指令檔。
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輸出檔案建立於 https://{RPA-IP}/info/Group_Stats.output.
因應措施 2:
這個問題有解決方案,但是必須由 Dell Technologies 技術支援人員介入。支援人員必須存取您的「Site Control Appliance」以進行內部變更。如需技術支援,請聯絡 Dell Technologies 客戶支援中心 或您的服務代表,並引用此 Dell Technologies 知識庫解決方案 ID。
Affected Products
RecoverPoint, RecoverPoint CL, RecoverPoint EX, RecoverPoint for Virtual MachinesProducts
RecoverPoint SEArticle Properties
Article Number: 000167115
Article Type: Solution
Last Modified: 16 Jan 2026
Version: 5
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