VM 的 RecoverPoint 和 RecoverPoint:執行命令時,CLI 工作階段會異常結束,並顯示「Killed」訊息。

Summary: RecoverPoint: CLI 工作階段異常結束,並顯示「已終止」訊息;如果工作階段是透過 PuTTY 執行,則可能不會出現此訊息,因為 PuTTY 可能會關閉視窗。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

大規模環境中的許多組合 CLI 更改可能會導致此問題。在大型環境中運行命令可能會導致 CLI 工作階段異常關閉。

如果視窗保持打開狀態,使用者可能會注意到「已終止」消息:

Cluster1> add_replication_volume group=CG copy=Copy1 replication_set=RSet1 name=device_DEV01
Cluster1> add_replication_volume group=CG copy=Copy1 replication_set=RSet2 name=device_DEV02
Cluster1> add_replication_volume group=CG copy=Copy1 replication_set=RSet3 name=device_DEV03
 
Killed


下列項目可能會出現在 CLI 記錄中 (extracted.*/files/home/kos/cli/result.xx.log):

2018/07/29 21:32:48.614 - #2 - 11940/11940 - CLI: Handling command: create_replication_set
2018/07/29 21:32:48.614 - #2 - 11940/11940 - CLI: In CommandHandler::handleCommand(..)
2018/07/29 21:32:48.614 - #2 - 11940/11940 - CLI: In CreateReplicationSetHandler::initDataMembers()
2018/07/29 21:32:48.614 - #2 - 11940/11940 - CLI: In CommandHandler::initDataMembers()
2018/07/29 21:32:48.614 - #2 - 11940/11940 - CLI: m_settingsCache is relevant, returning
2018/07/29 21:32:48.614 - #2 - 11940/11940 - CLI: Calling Mgmt::getState()
2018/07/29 21:32:49.949 - #2 - 11944/11940 - MemoryShield: totalMemory = 827.188 [MB] resMemory = 331.613 [MB] shrMemory = 73.7656 [MB]
2018/07/29 21:32:49.949 - #0 - 11944/11940 - MemoryShield: errno=0 memory low watermark exceeded, current=347721728 totalMemory = 827.188 [MB] resMemory = 331.613 [MB] shrMemory = 73.7656 [MB], limit=283115520
2018/07/29 21:32:49.949 - #0 - 11944/11940 - MemoryShield: errno=0 memory high watermark exceeded, current=347721728 totalMemory = 827.188 [MB] resMemory = 331.613 [MB] shrMemory = 73.7656 [MB], limit=314572800
2018/07/29 21:32:49.949 - #0 - 11944/11940 - MemoryShield: errno=0 memory shield discovered an error !!!
2018/07/29 21:32:49.949 - #2 - 11944/11940 - DLManager: dumpDetectors
2018/07/29 21:32:49.949 - #2 - 11944/11940 - DLManager: running status for N6Kashya29MemoryShieldScheduler_AO_IMPLE, pid=11944/11940, config=(alertThreshold=10,alertLevel=0,killThreshold=7200,coreThreshold=0,full=1), deltaTime=0, cmd=N6Kashya59MemoryShieldScheduler_AO_IMPL_printStatistics_6_CmdConcreteE
2018/07/29 21:32:49.949 - #0 - 11944/11940 - MemoryShield: errno=0 Assertion failed: false Line 285 File MemoryShield.cc PID: 11940 Info: memory limit exceeded, no core
END OF LOGGER

Cause

由於環境的大小,以及在同一 CLI 工作階段中結合許多變更,CLI 程序會達到其記憶體限制並當機。

例如,在建立一致性群組時,許多變更會合併在 edit_group_settings 命令作為單個更改。另一個例子是”heavier」命令,例如 get_group_statistics.

Resolution

因應措施:
下列簽署的指令檔可使用 putty/ssh > 在叢集 IP 上執行 [2] 設定 -> [8] 進階選項 -> [4] 執行指令檔。

 

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#

輸出檔案建立於 https://{RPA-IP}/info/Group_Stats.output.


因應措施 2:
這個問題有解決方案,但是必須由 Dell Technologies 技術支援人員介入。支援人員必須存取您的「Site Control Appliance」以進行內部變更。如需技術支援,請聯絡 Dell Technologies 客戶支援中心 或您的服務代表,並引用此 Dell Technologies 知識庫解決方案 ID。

Affected Products

RecoverPoint, RecoverPoint CL, RecoverPoint EX, RecoverPoint for Virtual Machines

Products

RecoverPoint SE
Article Properties
Article Number: 000167115
Article Type: Solution
Last Modified: 16 Jan 2026
Version:  5
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