PowerVault ME5: SMTP notification email user password, does not allow all special characters

Summary: ME5 Series Administrator's Guide and ME5 Series Storage System CLI Reference Guide do no reference permitted character limits for the Email notification sender password.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

A PowerVault ME5 series administrator setting an email password when using TLS or SSL and get the following message:

"The value contains a character that is not allowed".
 

 

A review of both the ME5 CLI Reference and Administrator's guide do not show a limit for this field. 

Cause

The Dell documents should show the following text for the sender-password field.
sender—password 

Optional. This parameter is required for a secure SMTP server (using TLS or SSL) and must correspond to the username
specified by the sender parameter. The sender password can have a maximum of 32 bytes. The value can include
alphanumeric characters and: ^_+:,.@

 

Resolution

Limit passwords to a maximum of 32 bytes, and only use alphanumeric characters along with ^ _ + : , . @ 

The Dell PowerVault ME5 Series Administrator's Guide and ME5 Series Storage System CLI Reference Guide documentation will be updated in a future release.

Affected Products

PowerVault ME5012, PowerVault ME5024, PowerVault ME5084
Article Properties
Article Number: 000203942
Article Type: Solution
Last Modified: 02 Jun 2023
Version:  3
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