VxRail：平台服務失敗，並顯示錯誤「assert len（boot_devs） == 1，「我們有多個開機裝置」

Summary: 由於開機裝置報告不正確，平台服務無法啟動。

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Symptoms

VxRail 平台服務失敗並顯示錯誤 assert len(boot_devs) == 1, 'We have multiple boot devices? 報告於 platform_svc.log

VxVerfy 顯示錯誤'2 Fail | 536795 | bmc: Firmware test timeout. Check Platform Service」。

Platform_svc.log 顯示位於路徑的執行指令檔有問題 /opt/vxrail/bin/utility/host.py 第 443 行。


第 443 行 host.py 指令檔負責檢查 ESXi 上的可開機裝置，如下所示：

def get_service_datastore_path():
    """get the service datastore path

    This is a guess work. The assumption is that we will have one and only one VMFS ds on
    the boot device.
    """
    boot_devs = {
        dev['Device'] for dev in esxcli('storage core device list')
            if dev['Is Boot Device']
    }
    assert len(boot_devs) == 1, 'We have multiple boot devices?'
    dev = boot_devs.pop()
    with HostConnection() as host_conn:
        ds = host_conn.get_vmfs_datastore_on_bootdev(dev)
        if ds:
            return ds[0].info.url
    return None

Cause

當您執行 esxcli storage core device list | grep -i dellboss -A40、 DELLBOSS_VD 未設置為引導設備，如下所示，這會導致腳本崩潰。

  
[management@esxi03:~] esxcli storage core device list | grep -i dellboss -A40
t10.ATA_____DELLBOSS_VD_____________________________d2f1e897dd2e001000000000
   Display Name: Local ATA Disk (t10.ATA_____DELLBOSS_VD_____________________________d2f1e897dd2e001000000000)
   Has Settable Display Name: true
   Size: 228872
   Device Type: Direct-Access
   Multipath Plugin: NMP
   Devfs Path: /vmfs/devices/disks/t10.ATA_____DELLBOSS_VD_____________________________d2f1e897dd2e001000000000
   Vendor: ATA
   Model: DELLBOSS VD
   Revision: 00-0
   SCSI Level: 5
   Is Pseudo: false
   Status: on
   Is RDM Capable: false
   Is Local: true
   Is Removable: false
   Is SSD: false
   Is VVOL PE: false
   Is Offline: false
   Is Perennially Reserved: false
   Queue Full Sample Size: 0
   Queue Full Threshold: 0
   Thin Provisioning Status: yes
   Attached Filters:
   VAAI Status: unsupported
   Other UIDs: vml.0100000000643266316538393764643265303031300000000044454c4c424f
   Is Shared Clusterwide: false
   Is SAS: false
   Is USB: false
   Is Boot Device: false
   Device Max Queue Depth: 31
   No of outstanding IOs with competing worlds: 31
   Drive Type: unknown
   RAID Level: unknown
   Number of Physical Drives: unknown
   Protection Enabled: false
   PI Activated: false
   PI Type: 0
   PI Protection Mask: NO PROTECTION
   Supported Guard Types: NO GUARD SUPPORT
   DIX Enabled: false
   DIX Guard Type: NO GUARD SUPPORT
   Emulated DIX/DIF Enabled: false

Resolution

要解決此問題： 

  1. 讓伺服器進入維護模式。 
  2. 將伺服器重新開機。
  3. 確認 Is Boot Device : true 使用命令： 
    esxcli storage core device list | grep -i dellboss -A40

如果重新開機節點無法解決問題，請按照下列方式排空節點電力：PowerEdge：如何重設並排空電力，或進行虛擬 AC 電源重新啟動

Affected Products

VxRail, VxRail Appliance Series, VxRail D Series Nodes, VxRail D560, VxRail D560F, VxRail E Series Nodes, VxRail E560, VxRail E560F, VxRail E560N, VxRail E660, VxRail E660F, VxRail E660N, VxRail E665, VxRail E665F, VxRail E665N, VxRail G560 , VxRail G560F, VxRail P570, VxRail P570F, VxRail P580N, VxRail P670F, VxRail P670N, VxRail P675N, VxRail S570, VxRail S670, VxRail Software, VxRail V570, VxRail V570F, VXRAIL V670F, VxRail VD-4510C, VxRail VD-4520C, VxRail VE-660, VxRail VE-6615, VxRail VE-670, VxRail VP-760, VxRail VP-7625, VxRail VP-770, VxRail VS-760 ...
Article Properties
Article Number: 000079974
Article Type: Solution
Last Modified: 24 Mar 2026
Version:  5
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