NetWorker: Os backups MSSQL falham com o erro "BACKUP DATABASE is terminating abnormally"

Summary: Este artigo da KB descreve um problema em que os backups do Microsoft SQL Server (MSSQL) falham com o erro "BACKUP DATABASE is terminating abnormally".

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

Os backups SQL falham com o seguinte erro no nsrsqlsv.log:

Internal system error, please see nsr\applogs\xbsa.messages on the client system for reason.
Microsoft SQL Server Provider error:
Write failed, status = 995. See the SQL Server error log for more details.
BACKUP DATABASE is terminating abnormally….
Processing <DB> failed, the item is skipped.
 
O log de erros do SQL relata: 
spid53 BackupMedium::ReportIoError: write failure on backup device '< Device name>'. Operating system error 995(The I/O operation has been aborted because of either a thread exit or an application request.).
Backup failed to complete the command BACKUP database [database] TO virtual_device='<Device name>' WITH name='<name>'. 

Verifique o xbsa.messages Log. Ele relatou o seguinte erro: 

 
nwbsa_is_retryable_error: received a network error (Severity 5 Number 12): The feature "NetWorker Module for Microsoft SQL Server/9" is not properly enabled for client <client name>.

Cause

 
O NetWorker Module for Microsoft SQL Server não está habilitado corretamente.

Resolution

Certifique-se de que a licença do NetWorker Module for Microsoft SQL Server seja aplicada no servidor NetWorker.

Affected Products

NetWorker
Article Properties
Article Number: 000080223
Article Type: Solution
Last Modified: 21 Mar 2026
Version:  4
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