Solutions Enabler: Symsnapvx terminate fails with: The requested feature is not supported for this microcode or SYMAPI version

Summary: Symsnapvx terminate -older_than -snapid SnapsetID -force command fails with "The requested feature is not supported for this microcode or SYMAPI version."

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Symptoms

The symsnapvx terminate -older_than -snapid SnapsetID -force command for SnapVX session that is created by snapshot policy fails with "The requested feature is not supported for this microcode or SYMAPI version" in SE 9.2.1 and PowerMaxOS 5978.711.711.
  
# symsnapvx -sid xxx -sg yagi_SG01 list -detail -snapid

Storage Group (SG) Name   : yagi_SG01
SG's Symmetrix ID         : 000xxxxxxxxx    (Microcode Version: 5978)

-------------------------------------------------------------------------------------------------------------------------------------------------
                                                                                        Snapshot   Total
Sym                                                   Flags                             Dev Size   Deltas     Non-Shared
Dev   Snapshot Name                    Snapid        FLRG TSEB Snapshot Timestamp       (Tracks)   (Tracks)   (Tracks)   Expiration Date
----- -------------------------------- ------------- --------- ------------------------ ---------- ---------- ---------- ------------------------
01980 testsnap                          140107810817 .... .... Fri Sep  3 03:00:03 2021    1310760          0          0                       NA
      testsnap                          140107808257 .... .... Fri Sep  3 02:59:58 2021    1310760          0          0                       NA
      testsnap                          140107805953 .... .... Fri Sep  3 02:59:53 2021    1310760          0          0                       NA
      testsnap                          140107791361 .... .... Fri Sep  3 02:59:25 2021    1310760          0          0                       NA
01981 testsnap                          140107810817 .... .... Fri Sep  3 03:00:03 2021    1310760          0          0                       NA
      testsnap                          140107808257 .... .... Fri Sep  3 02:59:58 2021    1310760          0          0                       NA
      testsnap                          140107805953 .... .... Fri Sep  3 02:59:53 2021    1310760          0          0                       NA
      testsnap                          140107791361 .... .... Fri Sep  3 02:59:25 2021    1310760          0          0                       NA
01982 testsnap                          140107810817 .... .... Fri Sep  3 03:00:03 2021    1310760          0          0                       NA
      testsnap                          140107808257 .... .... Fri Sep  3 02:59:58 2021    1310760          0          0                       NA
      testsnap                          140107805953 .... .... Fri Sep  3 02:59:53 2021    1310760          0          0                       NA
      testsnap                          140107791361 .... .... Fri Sep  3 02:59:25 2021    1310760          0          0                       NA
                                                                                                   ---------- ----------
                                                                                                            0          0

Flags:

  (F)ailed    : X = General Failure, . = No Failure
              : S = SRP Failure, R = RDP Failure, I = Establish in progress
  (L)ink      : X = Link Exists, . = No Link Exists
  (R)estore   : X = Restore Active, . = No Restore Active
  (G)CM       : X = GCM, . = Non-GCM
  (T)ype      : Z = zDP snapshot, S = Policy snapshot, C = Cloud snapshot
              : P = Persistent Policy snapshot, . = Manual snapshot
  (S)ecured   : X = Secured, . = Not Secured
  (E)xpanded  : X = Source Device Expanded, . = Source Device Not Expanded
  (B)ackground: X = Background define in progress, . = No Background define

# symsnapvx -sid xxx -sg yagi_SG01 -snapshot_name testsnap terminate -older_than -snapid 140107805953 -force -nop -v

Terminate operation execution is in progress for the storage group yagi_SG01. Please wait...

SELECTING Source Devices:

Symmetrix: 000xxxxxxxxx

  Device: 01980 [SELECTED for Terminate]
  Device: 01981 [SELECTED for Terminate]
  Device: 01982 [SELECTED for Terminate]

STARTING a SNAPVX 'TERMINATE' operation for SG 'yagi_SG01', snapshot 'testsnap', snapid 140107805953

The SNAPVX 'TERMINATE' operation FAILED.

The requested feature is not supported for this microcode or SYMAPI version

Cause

This is working as design.

The options -older_than and -keep_count with terminate actions are supported with SPP (Automated policy snapshots) only and they are not supported with manual snapshots.

Resolution

The -older_than and -keep_count options with terminate action can be performed for automated policy snapshots only and terminate action without -older_than or -keep_count option should be performed for manual snapshots.
Article Properties
Article Number: 000191469
Article Type: Solution
Last Modified: 12 Oct 2022
Version:  2
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