Dell Data Protection | Security Tools may require uninstallation to:
- Meet environment requirements
- Troubleshoot the product
- Address operating system incompatibility
This article covers the steps to uninstall the product.
Affected Products:
- Dell Data Protection | Security Tools
Affected Versions:
Affected Operating Systems:
Uninstalling Dell Data Protection Security Tools
Duration: 00:03:59
Closed captions: None available
Click the Dell Data Protection | Security Tools version for specific uninstall steps. Reference How to Identify the Dell Data Protection Security Tools Version for more information.
To uninstall the product:
- Right-click the Windows start menu and then click Run.
![Run option](https://supportkb.dell.com/img/ka06P000000Cd5KQAS/ka06P000000Cd5KQAS_en_US_1.jpeg)
- In the Run UI, type
appwiz.cpl
and then press OK. This opens Programs and Features.
![Run UI](https://supportkb.dell.com/img/ka06P000000Cd5KQAS/ka06P000000Cd5KQAS_en_US_2.jpeg)
- Double-click Dell Data Protection | Client Security Framework.
![Dell Data Protection Client Security Framework in Programs and Features](https://supportkb.dell.com/img/ka06P000000Cd5KQAS/ka06P000000Cd5KQAS_en_US_3.jpeg)
Note: Alternatively, customers may use Dell Data Security Uninstaller to remove Dell Data Protection | Security Tools if the software is not listed in Programs and Features. For more information, reference
How to Run the Dell Data Security Uninstaller.
- Click Yes.
![Uninstall confirmation](https://supportkb.dell.com/img/ka06P000000Cd5KQAS/ka06P000000Cd5KQAS_en_US_4.jpeg)
- Click Yes to restart the computer.
![Reboot prompt](https://supportkb.dell.com/img/ka06P000000Cd5KQAS/ka06P000000Cd5KQAS_en_US_5.jpeg)
- Log in to the computer and then go to Programs and Features (steps 1 and 2).
- Double-click Dell Data Protection | Security Tools Authentication.
![Dell Data Protection Security Tools Authentication in Programs and Features](https://supportkb.dell.com/img/ka06P000000Cd5KQAS/ka06P000000Cd5KQAS_en_US_6.jpeg)
- Click Yes or No to preserve user data.
![Preserve user data option](https://supportkb.dell.com/img/ka06P000000Cd5KQAS/ka06P000000Cd5KQAS_en_US_7.jpeg)
- Click OK to acknowledge that a restart is required.
![Reboot prompt](https://supportkb.dell.com/img/ka06P000000Cd5KQAS/ka06P000000Cd5KQAS_en_US_8.jpeg)
- Double-click Dell Data Protection | Security Tools.
![Dell Data Protection Security Tools in Programs and Features](https://supportkb.dell.com/img/ka06P000000Cd5KQAS/ka06P000000Cd5KQAS_en_US_9.jpeg)
- Click Yes to remove Dell Data Protection | Security Tools.
![Uninstall prompt](https://supportkb.dell.com/img/ka06P000000Cd5KQAS/ka06P000000Cd5KQAS_en_US_10.jpeg)
- On uninstall, select Yes, I want to restart my computer now and then click Finish.
![Reboot prompt](https://supportkb.dell.com/img/ka06P000000Cd5KQAS/ka06P000000Cd5KQAS_en_US_11.jpeg)
To uninstall the product:
- Right-click the Windows start menu and then click Run.
![Run option](https://supportkb.dell.com/img/ka06P000000Cd5KQAS/ka06P000000Cd5KQAS_en_US_12.jpeg)
- In the Run UI, type
appwiz.cpl
and then press OK. This opens Programs and Features.
![Run UI](https://supportkb.dell.com/img/ka06P000000Cd5KQAS/ka06P000000Cd5KQAS_en_US_13.jpeg)
- Double-click Dell Data Protection | Client Security Framework.
![Dell Data Protection Client Security Framework in Programs and Features](https://supportkb.dell.com/img/ka06P000000Cd5KQAS/ka06P000000Cd5KQAS_en_US_14.jpeg)
Note: Alternatively, customers may use Dell Data Security Uninstaller to remove Dell Data Protection | Security Tools if the software is not listed in Programs and Features. For more information, reference
How to Run the Dell Data Security Uninstaller.
- Click Yes to confirm the removal of Dell Data Protection | Client Security Framework.
![Uninstall prompt](https://supportkb.dell.com/img/ka06P000000Cd5KQAS/ka06P000000Cd5KQAS_en_US_15.jpeg)
- Click Yes to restart the computer.
![Reboot prompt](https://supportkb.dell.com/img/ka06P000000Cd5KQAS/ka06P000000Cd5KQAS_en_US_16.jpeg)
- Log in to the computer and then go to Programs and Features (steps 1 and 2).
- Double-click Dell Data Protection | Security Tools Authentication.
![Dell Data Protection Security Tools Authentication in Programs and Features](https://supportkb.dell.com/img/ka06P000000Cd5KQAS/ka06P000000Cd5KQAS_en_US_17.jpeg)
- Click either Yes or No to preserve user data.
![Option to preserve user data](https://supportkb.dell.com/img/ka06P000000Cd5KQAS/ka06P000000Cd5KQAS_en_US_18.jpeg)
- Click OK to acknowledge that a restart is required.
![Reboot prompt](https://supportkb.dell.com/img/ka06P000000Cd5KQAS/ka06P000000Cd5KQAS_en_US_19.jpeg)
- On removal of Dell Data Protection | Security Tools Authentication, double-click Dell Data Protection | Security Tools.
![Dell Data Protection Security Tools Authentication in Programs and Features](https://supportkb.dell.com/img/ka06P000000Cd5KQAS/ka06P000000Cd5KQAS_en_US_20.jpeg)
- Click Yes to completely remove Dell Data Protection | Security Tools.
![Confirming the uninstall of Dell Data Protection Security Tools](https://supportkb.dell.com/img/ka06P000000Cd5KQAS/ka06P000000Cd5KQAS_en_US_21.jpeg)
- On uninstall, select Yes, I want to restart my computer now and then click Finish.
![Reboot prompt](https://supportkb.dell.com/img/ka06P000000Cd5KQAS/ka06P000000Cd5KQAS_en_US_22.jpeg)
To uninstall the product:
- Right-click the Windows start menu and then click Run.
![Run option](https://supportkb.dell.com/img/ka06P000000Cd5KQAS/ka06P000000Cd5KQAS_en_US_23.jpeg)
- In the Run UI, type
appwiz.cpl
and then press OK. This opens Programs and Features.
![Run UI](https://supportkb.dell.com/img/ka06P000000Cd5KQAS/ka06P000000Cd5KQAS_en_US_24.jpeg)
- Double-click Dell Data Protection | Client Security Framework.
![Dell Data Protection Client Security Framework in Programs and Features](https://supportkb.dell.com/img/ka06P000000Cd5KQAS/ka06P000000Cd5KQAS_en_US_25.jpeg)
Note: Alternatively, customers may use Dell Data Security Uninstaller to remove Dell Data Protection | Security Tools if the software is not listed in Programs and Features. For more information, reference
How to Run the Dell Data Security Uninstaller.
- Click Yes to confirm the removal of Dell Data Protection | Client Security Framework.
![Uninstall prompt](https://supportkb.dell.com/img/ka06P000000Cd5KQAS/ka06P000000Cd5KQAS_en_US_26.jpeg)
- Click OK to acknowledge that a restart is required.
![Reboot notification](https://supportkb.dell.com/img/ka06P000000Cd5KQAS/ka06P000000Cd5KQAS_en_US_27.jpeg)
- Click Yes to restart the computer.
![Image depicts a reboot prompt.](https://supportkb.dell.com/img/ka06P000000Cd5KQAS/ka06P000000Cd5KQAS_en_US_28.jpeg)
- Log in to the computer and then go to Programs and Features (steps 1 and 2).
- Double-click Dell Data Protection | Security Tools Authentication.
![Dell Data Protection Security Tools Authentication in Programs and Features](https://supportkb.dell.com/img/ka06P000000Cd5KQAS/ka06P000000Cd5KQAS_en_US_29.jpeg)
- Click Yes to confirm the removal of Dell Data Protection | Security Tools Authentication.
![Prompt asking to confirm the uninstall of Dell Data Protection Security Tools Authentication](https://supportkb.dell.com/img/ka06P000000Cd5KQAS/ka06P000000Cd5KQAS_en_US_30.jpeg)
- Click either Yes or No to preserve user data.
![Option to preserve user data](https://supportkb.dell.com/img/ka06P000000Cd5KQAS/ka06P000000Cd5KQAS_en_US_31.jpeg)
- Click OK to acknowledge that a restart is required.
![Reboot prompt](https://supportkb.dell.com/img/ka06P000000Cd5KQAS/ka06P000000Cd5KQAS_en_US_32.jpeg)
- On removal of Dell Data Protection | Security Tools Authentication, double-click Dell Data Protection | Security Tools.
![Dell Data Protection Security Tools in Programs and Features](https://supportkb.dell.com/img/ka06P000000Cd5KQAS/ka06P000000Cd5KQAS_en_US_33.jpeg)
- Click Yes to remove the application.
![Prompt asking to confirm the uninstall of Dell Data Protection Security Tools](https://supportkb.dell.com/img/ka06P000000Cd5KQAS/ka06P000000Cd5KQAS_en_US_34.jpeg)
- On uninstall, select Yes, I want to restart my computer now and then click Finish.
![Reboot prompt](https://supportkb.dell.com/img/ka06P000000Cd5KQAS/ka06P000000Cd5KQAS_en_US_35.jpeg)
To uninstall the product:
- Right-click the Windows Start menu and then click Run.
![Windows Start menu](https://supportkb.dell.com/img/ka06P000000Cd5KQAS/ka06P000000Cd5KQAS_en_US_36.jpeg)
- In the Run UI, type
appwiz.cpl
and then press OK. This opens Programs and Features.
![Run UI](https://supportkb.dell.com/img/ka06P000000Cd5KQAS/ka06P000000Cd5KQAS_en_US_37.jpeg)
- Double-click Dell Data Protection | Client Security Framework.
![Dell Data Protection Client Security Framework in Programs and Features](https://supportkb.dell.com/img/ka06P000000Cd5KQAS/ka06P000000Cd5KQAS_en_US_38.jpeg)
Note: Alternatively, customers may use Dell Data Security Uninstaller to remove Dell Data Protection | Security Tools if the software is not listed in Programs and Features. For more information, reference
How to Run the Dell Data Security Uninstaller.
- Click Yes to confirm the removal of Dell Data Protection | Client Security Framework.
![Prompt asking to confirm the uninstall of Dell Data Protection Client Security Framework](https://supportkb.dell.com/img/ka06P000000Cd5KQAS/ka06P000000Cd5KQAS_en_US_39.jpeg)
- Click OK to acknowledge that a restart is required.
![Reboot notification](https://supportkb.dell.com/img/ka06P000000Cd5KQAS/ka06P000000Cd5KQAS_en_US_40.jpeg)
- Click Yes to restart the computer.
![Reboot prompt](https://supportkb.dell.com/img/ka06P000000Cd5KQAS/ka06P000000Cd5KQAS_en_US_41.jpeg)
- Log in to the computer and then go to Programs and Features (steps 1 and 2).
- Double-click Dell Data Protection | Security Tools Authentication.
![Dell Data Protection Security Tools Authentication in Programs and Features](https://supportkb.dell.com/img/ka06P000000Cd5KQAS/ka06P000000Cd5KQAS_en_US_42.jpeg)
- Click Yes to confirm the removal of Dell Data Protection | Security Tools Authentication.
![Prompt asking to confirm the uninstall of Dell Data Protection Security Tools Authentication](https://supportkb.dell.com/img/ka06P000000Cd5KQAS/ka06P000000Cd5KQAS_en_US_43.jpeg)
- Click either Yes or No to preserve user data.
![Option to preserve user data](https://supportkb.dell.com/img/ka06P000000Cd5KQAS/ka06P000000Cd5KQAS_en_US_44.jpeg)
- Click OK to acknowledge that a restart is required.
![Reboot prompt](https://supportkb.dell.com/img/ka06P000000Cd5KQAS/ka06P000000Cd5KQAS_en_US_45.jpeg)
- On removal of Dell Data Protection | Security Tools Authentication, double-click Dell Data Protection | Security Tools.
![Dell Data Protection Security Tools in Programs and Features](https://supportkb.dell.com/img/ka06P000000Cd5KQAS/ka06P000000Cd5KQAS_en_US_46.jpeg)
- Click Yes to remove the application.
![Prompt asking to confirm the uninstall of Dell Data Protection Security Tools](https://supportkb.dell.com/img/ka06P000000Cd5KQAS/ka06P000000Cd5KQAS_en_US_47.jpeg)
- On uninstall, select Yes, I want to restart my computer now and then click Finish.
![Reboot prompt](https://supportkb.dell.com/img/ka06P000000Cd5KQAS/ka06P000000Cd5KQAS_en_US_48.jpeg)
To contact support, reference Dell Data Security International Support Phone Numbers.
Go to TechDirect to generate a technical support request online.
For additional insights and resources, join the Dell Security Community Forum.