PowerStore Alerts: Quarantine snapshot group enter to critical metadata corruption

Summary: The snapshot group enters offline mode due to corruption of critical metadata.

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

When Dell PowerStore encounters a problem, an error alert is generated to help identify the issue. This article explains the different possible causes and the relevant solutions for these error alerts. If your problem is not resolved despite the solution provided, check the technical support contact options.

Cause

The cause has been explained in the Resolution section for the Alert.

Resolution

Alert ID DATA_PATH_QUARANTINE_SNAPSHOT_GROUP_ENTER
Alert Text The snapshot group is offline due to metadata inconsistency.
Error Code (0x00201C01)
Resolution Cause
The system detected an unexpected metadata inconsistency. Volume I/O and management operations, such as the creation of new storage objects, may be impacted for the affected snapshot group.

Solution
Contact technical support for assistance

Affected Products

PowerStore
Article Properties
Article Number: 000182002
Article Type: Solution
Last Modified: 19 Apr 2021
Version:  2
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.