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Article Number: 000186120


How to handle new Google Trust Services Certificate for Data Domain system (DDVE) deployed on Google Cloud Platform with Active Tier on Object Storage (ATOS)

Summary: This article describes how to handle new Google Trust Services Certificate for Data Domain system deployed on Google Cloud Platform with Active Tier on Object Storage (ATOS).

Article Content


Symptoms

DDVE deployed on Google Cloud platform will lose connection to Google storage server and S3 buckets used for active tier.
Failure to import the new certificate will prevent the Data Domain file system (DDFS) to be enabled, and panic multiple times and get disabled.

Cause

From March 2021, new GTS Root R1  certificate is required for Data Domain system deployed on Google Cloud  Platform with Active Tier on Object Storage (ATOS) to connect Google storage server and S3 buckets used for active tier.

Resolution

The following web page provides all Certificates used by Google Trust services:
https://pki.goog/

To import the new certificate, do the following:

  1. Right click and save the following GTS Root R1 Certificate:
  1. Login to Data Domain system via DDSM web UI.
  2. Select Data Management -> File System -> Summary => Modify Object Store” => Certificate => Add  
  3. Click Manage Certificates.
  4. Select “I want to update the certificate as .pem file” option.
  5. Browse and select “gtsr1.pem” file.
  6. Click Add.
  7. Verify the new certificate using the command line as follows:
sysadmin@dd01# adminaccess cert show
Subject                     Type            Application   Valid From                 Valid Until                Fingerprint
-------------------------   -------------   -----------   ------------------------   ------------------------   -----------------------------------------------------------
dd01.example.com             host            https         Mon Sep 21 09:49:50 2020   Thu Sep 21 16:49:50 2023   00:9C:CC:8A:80:F4:C0:67:5C:67:71:43:6E:D0:FE:C7:80:E5:F8:55
dd01.example.com             ca              trusted-ca    Wed Mar 27 17:38:34 2019   Wed Jan 31 10:48:38 2024   CB:9D:64:39:56:48:FB:58:C6:93:40:FB:29:91:56:9A:BD:08:7A:C8
GTS Root R1                 imported-ca     cloud         Tue Jun 21 17:00:00 2016   Sat Jun 21 17:00:00 2036   E5:8C:1C:C4:91:3B:38:63:4B:E9:10:6E:E3:AD:8E:6B:9D:D9:81:4A
GlobalSign                  imported-ca     cloud         Fri Dec 15 00:00:00 2006   Wed Dec 15 00:00:00 2021   75:E0:AB:B6:13:85:12:27:1C:04:F8:5F:DD:DE:38:E4:B7:24:2E:FE

-------------------------   -------------   -----------   ------------------------   ------------------------   -----------------------------------------------------------
Certificate signing request (CSR) exists at /ddvar/certificates/CertificateSigningRequest.csr
 
  1. Remove old GlobalSign Certificate.
sysadmin@dd01# adminaccess cert show
Subject                     Type            Application   Valid From                 Valid Until                Fingerprint
-------------------------   -------------   -----------   ------------------------   ------------------------   -----------------------------------------------------------
dd01.example.com             host            https         Mon Sep 21 09:49:50 2020   Thu Sep 21 16:49:50 2023   00:9C:CC:8A:80:F4:C0:67:5C:67:71:43:6E:D0:FE:C7:80:E5:F8:55
dd01.example.com             ca              trusted-ca    Wed Mar 27 17:38:34 2019   Wed Jan 31 10:48:38 2024   CB:9D:64:39:56:48:FB:58:C6:93:40:FB:29:91:56:9A:BD:08:7A:C8
GTS Root R1                 imported-ca     cloud         Tue Jun 21 17:00:00 2016   Sat Jun 21 17:00:00 2036   E5:8C:1C:C4:91:3B:38:63:4B:E9:10:6E:E3:AD:8E:6B:9D:D9:81:4A
-------------------------   -------------   -----------   ------------------------   ------------------------   -----------------------------------------------------------
Certificate signing request (CSR) exists at /ddvar/certificates/CertificateSigningRequest.csr
  1. If the file system is disabled, then enable the file system.
sysadmin@dd01#filesys enable
Resume normal backup operations. 

Additional Information

Additional details about GCP’s certificate changes.
    https://security.googleblog.com/2021/      - “Google, HTTPS, and device compatibility”

Article Properties


Affected Product

Data Domain Virtual Edition

Last Published Date

14 Dec 2021

Version

4

Article Type

Solution