SourceOne-vejleder: Review Client viser HTML-kildekode i indholdsruden i stedet for brugervenlig tekst.

Summary: Supervisorgennemgangsklienten viser HTML-kildekode i indholdsruden i stedet for brugervenlig tekst.

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Symptoms

SourceOne Email Supervisor-versionen er under 7.21.1109-versionsniveauet. 
Når du vælger en meddelelse i Supervisor Review Client, viser indholdsruden HTML-kildekode i stedet for brugervenlig tekst.
Hvis meddelelsen åbnes i en oprindelig fremviser, vises meddelelsen som forventet.
Følgende kan f.eks. blive vist i indholdsruden:

<html>
<head>
</head>
<body>
<table cellpadding=5 cellspacing=0 border="1" style="margin:1px;width:1024px;max-height:600px;overflow-y:scroll;height:auto;background-color:#ffffff">
<tr>
<td width="15" style="background-color:#4D394B">
</td>
<td width="*">
<span style="font-size:1.1rem;line-height:1.5rem;font-family:Slack-Lato,appleLogo,sans-serif;color:#717274">This is a direct message history between <b>John Smith</b> and <b>Jane Smith</b>. It was originally created 30 Apr 2019, 07:12 PM </span><br />
<br />
<table width="100%" style="margin:5px;">
<tr>
<td width="*" valign="top" align="left">
<span style="font-size:15px;color:#2C2D30;line-height:22px;font-family:Slack-Lato,appleLogo,sans-serif;font-weight:700;">John Smith</span>
<span style="font-size:12px;white-space:normal;color:#9e9ea6;font-family:Slack-Lato,appleLogo,sans-serif;">07:13 PM (GMT)</span>
<br />
<span style="font-size:16px;white-space:normal;color:#555459;font-family:Slack-Lato,appleLogo,sans-serif;">Hi</span><br />
</td>
</tr>
</table>
<table width="100%" style="margin:5px;">
<tr>
<td width="*" valign="top" align="left">
<span style="font-size:15px;color:#2C2D30;line-height:22px;font-family:Slack-Lato,appleLogo,sans-serif;font-weight:700;">Jane Smith</span>
<span style="font-size:12px;white-space:normal;color:#9e9ea6;font-family:Slack-Lato,appleLogo,sans-serif;">07:13 PM (GMT)</span>
<br />
<span style="font-size:16px;white-space:normal;color:#555459;font-family:Slack-Lato,appleLogo,sans-serif;">Hi</span><br />
</td>
</tr>
</table>
<span style="font-size:1.1rem;line-height:1.5rem;font-family:Slack-Lato,appleLogo,sans-serif;text-align:center;color:#717274">(Please note that all dates and times in the body of the messages are represented in GMT).</span>
<hr><br><br><br></body>
</html>

 

 
Men den forventede opfattelse er denne:
Forventet visning
 

Cause

Dette problem skyldes en softwarefejl.

Resolution

Dette problem løses i patches eller Service Pack-versioner af EMC SourceOne Email Supervisor på eller nyere end 7.2.1.1109 (HFB 2).

Hotfixpakker og servicepakker kan downloades via https://www.dell.com/support.
* Bemærk, at hotfixes kun er tilgængelige for de nyeste programrettelses- eller servicepakkeversioner af produktet, der var tilgængelige, da problemet blev løst.
** Bemærk, at det altid anbefales at opgradere til den nyeste version af SourceOne-udgivelsen, Service Pack og Hot Fix-pakken for at sikre, at alle aktuelt løste problemer rettes, herunder problemet som nævnt ovenfor

Affected Products

SourceOne Email Supervisor

Products

SourceOne, SourceOne Email Management, SourceOne Email Supervisor
Article Properties
Article Number: 000055347
Article Type: Solution
Last Modified: 11 Jun 2026
Version:  6
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