Avamar 19.9 — lista kopii zapasowych zajmuje dużo czasu po zastosowaniu poprawki MCS 338748

Summary: Po zastosowaniu 338748 poprawek MCS 19.9 pobieranie kopii zapasowych zajmuje dużo czasu, a czasami upływa limit czasu.

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Symptoms

Po zastosowaniu 338748 poprawek MCS 19.9 pobieranie kopii zapasowych zajmuje dużo czasu, a czasami upływa limit czasu. 
admin@avamar-server:~/>: mcserver.sh --version
  version:              19.9.0-78_HF338748
  build date:           Aug 22 2023 12:55:54
  PostgreSQL version:   postgres (PostgreSQL) 10.23
  db schema version:    19.8.0.1
  views schema version: 7.5.0.5
admin@avamar-server:~/>:
W poniższym przykładzie klient Avamar ma 14 lokalnych kopii zapasowych i 14 zdalnych kopii zapasowych.

Podczas pobierania kopii zapasowej w AUI lub interfejsie użytkownika administratora Avamar dziennik mcserver wyświetla następujące komunikaty:

getImmutableBackupStatus
getGovernanceModeStatus
  
admin@avamar-server:/usr/local/avamar/var/mc/server_log/>: grep "195983] com.avamar.mc.dpn.DPNProxyService.get" mcserver.log.0
12/21-04:43:55.00773 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getImmutableBackupStatus
12/21-04:43:55.00773 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getImmutableBackupStatus
12/21-04:43:55.00892 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getGovernanceModeStatus
12/21-04:43:55.00892 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getGovernanceModeStatus
12/21-04:43:56.00014 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getImmutableBackupStatus
12/21-04:43:56.00014 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getImmutableBackupStatus
12/21-04:43:56.00136 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getGovernanceModeStatus
12/21-04:43:56.00136 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getGovernanceModeStatus
12/21-04:43:56.00260 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getImmutableBackupStatus
12/21-04:43:56.00260 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getImmutableBackupStatus
12/21-04:43:56.00385 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getGovernanceModeStatus
12/21-04:43:56.00385 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getGovernanceModeStatus
12/21-04:43:56.00504 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getImmutableBackupStatus
12/21-04:43:56.00504 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getImmutableBackupStatus
12/21-04:43:56.00623 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getGovernanceModeStatus
12/21-04:43:56.00623 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getGovernanceModeStatus
12/21-04:43:56.00777 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getImmutableBackupStatus
12/21-04:43:56.00777 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getImmutableBackupStatus
12/21-04:43:56.00902 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getGovernanceModeStatus
12/21-04:43:56.00902 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getGovernanceModeStatus
12/21-04:43:57.00021 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getImmutableBackupStatus
12/21-04:43:57.00021 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getImmutableBackupStatus
12/21-04:43:57.00143 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getGovernanceModeStatus
12/21-04:43:57.00143 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getGovernanceModeStatus
12/21-04:43:57.00266 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getImmutableBackupStatus
12/21-04:43:57.00266 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getImmutableBackupStatus
12/21-04:43:57.00389 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getGovernanceModeStatus
12/21-04:43:57.00389 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getGovernanceModeStatus
12/21-04:43:57.00505 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getImmutableBackupStatus
12/21-04:43:57.00505 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getImmutableBackupStatus
12/21-04:43:57.00618 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getGovernanceModeStatus
12/21-04:43:57.00618 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getGovernanceModeStatus
12/21-04:43:57.00735 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getImmutableBackupStatus
12/21-04:43:57.00735 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getImmutableBackupStatus
12/21-04:43:57.00853 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getGovernanceModeStatus
12/21-04:43:57.00853 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getGovernanceModeStatus
12/21-04:43:57.00975 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getImmutableBackupStatus
12/21-04:43:57.00975 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getImmutableBackupStatus
12/21-04:43:58.00096 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getGovernanceModeStatus
12/21-04:43:58.00096 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getGovernanceModeStatus
12/21-04:43:58.00210 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getImmutableBackupStatus
12/21-04:43:58.00210 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getImmutableBackupStatus
12/21-04:43:58.00333 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getGovernanceModeStatus
12/21-04:43:58.00334 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getGovernanceModeStatus
12/21-04:43:58.00448 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getImmutableBackupStatus
12/21-04:43:58.00448 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getImmutableBackupStatus
12/21-04:43:58.00565 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getGovernanceModeStatus
12/21-04:43:58.00565 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getGovernanceModeStatus
12/21-04:43:58.00781 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getImmutableBackupStatus
12/21-04:43:58.00781 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getImmutableBackupStatus
12/21-04:43:58.00932 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getGovernanceModeStatus
12/21-04:43:58.00932 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getGovernanceModeStatus
12/21-04:43:59.00055 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getImmutableBackupStatus
12/21-04:43:59.00055 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getImmutableBackupStatus
12/21-04:43:59.00174 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getGovernanceModeStatus
12/21-04:43:59.00174 [RMI TCP Connection(7810)-192.168.1.28#195983] com.avamar.mc.dpn.DPNProxyService.getGovernanceModeStatus
admin@avamar-server:/usr/local/avamar/var/mc/server_log/>:
admin@avamar-server:/usr/local/avamar/var/mc/server_log/>: grep "195983] com.avamar.mc.dpn.DPNProxyService.get" mcserver.log.0 | wc -l
56
admin@avamar-server:/usr/local/avamar/var/mc/server_log/>:
W pewnym środowisku znaleziono 3898 zdarzeń: 
admin@avamar-server:/usr/local/avamar/var/mc/server_log/>: grep "12556] com.avamar.mc.dpn.DPNProxyService.get" mcserver.log.1 | wc -l
3898
admin@avamar-server:/usr/local/avamar/var/mc/server_log/>:

Cause

Dział inżynieryjny uznał za problem wadę Avamar AVAMAR-39020 — po zastosowaniu HF338748 utworzenie listy kopii zapasowych w celu rozwiązania tego problemu zajmuje trochę czasu.

Resolution

Skontaktuj się z działem pomocy technicznej firmy Dell i zainstaluj najnowszy 338791 zbiorczy przepływu pracy (MCS i wirtualizacja) dla wersji 19.9, która zawiera poprawkę rozwiązującą ten problem.

Affected Products

Avamar
Article Properties
Article Number: 000220715
Article Type: Solution
Last Modified: 16 Dec 2025
Version:  6
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