OBS de ECS: Errores de rotación de claves SSH y cómo resolverlos
Summary: Problemas de solución de problemas de operaciones de rotación de claves SSH
This article applies to
This article does not apply to
This article is not tied to any specific product.
Not all product versions are identified in this article.
Symptoms
La operación de la consola de usuario puede fallar con los siguientes errores cuando se intenta rotar las claves SSH en ECS y ObjectScale:
User console version: 9.0.0.0-22872.32964d9c78 Debug log: /opt/emc/caspian/user-console/log/20240812_065513_run_List_SSH_Keys/dbg_robot.log ================================================================================ List SSH Keys ================================================================================ Status: FAIL Time Elapsed: 22 sec Debug log: /opt/emc/caspian/user-console/log/20240812_065513_run_List_SSH_Keys/dbg_robot.log HTML log: /opt/emc/caspian/user-console/log/20240812_065513_run_List_SSH_Keys/log.html ================================================================================ Messages: Manually ================================================================================ Notes: List SSH Keys Failed. See KB 000227137 for more details. ================================================================================
User console version: 9.0.0.0-22872.32964d9c78 Debug log: /opt/emc/caspian/user-console/log/20240812_065641_run_Rotate_SSH_Keys/dbg_robot.log ================================================================================ Rotate SSH Keys 20240812 06:56:58.334: Check for new SSH Keys Secure keys(ED25519) already present, if continued it will be refreshed. Do you want to continue? [yes/no]: yes 20240812 06:57:42.879: | PASS (44 sec) ================================================================================ Status: FAIL Time Elapsed: 1 min 10 sec Debug log: /opt/emc/caspian/user-console/log/20240812_065641_run_Rotate_SSH_Keys/dbg_robot.log HTML log: /opt/emc/caspian/user-console/log/20240812_065641_run_Rotate_SSH_Keys/log.html ================================================================================ Messages: Manually ================================================================================ Notes: Rotate SSH Keys Failed. See KB 000227137 for more details. ================================================================================
Cause
Problemas de conectividad SSH de red: Es posible que la conectividad de red o SSH entre los nodos o con un centro de datos virtual (VDC) remoto no esté disponible.
Problema de claves SSH: Es posible que las claves SSH existentes en el VDC no se hayan configurado correctamente.
Resolution
El puerto SSH debe estar abierto entre el VDC de una federación para permitir la rotación de claves.
Si esto no resuelve el problema, comuníquese con el soporte técnico de Dell ECS y ObjectScale con los registros del nodo desde el cual se ejecutó la consola:
/opt/emc/caspian/user-console/<timestamp>_run_Refresh_Certificates/
Affected Products
ECS, ObjectScale, ECS Appliance, ECS Appliance Hardware Series, ECS Appliance Software with Encryption, ECS Appliance Software without Encryption, ObjectScale Appliance Software with Encryption, ObjectScale Appliance Software without Encryption
, ObjectScale Appliance Series, ObjectScale Software Series
...
Article Properties
Article Number: 000227137
Article Type: Solution
Last Modified: 23 Jul 2025
Version: 5
Find answers to your questions from other Dell users
Support Services
Check if your device is covered by Support Services.