ViPR SRM 4.0.3: Unable to discover MDS 9148S switches in ViPR SRM

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Symptoms

None

Unable to discover and monitor Cisco switches in ViPR SRM

The following conditions, events or system behaviors may be observed with this issue:
  • When attempting to add the Cisco switch in the SNMP Device Discovery module, the discovery will timeout even after increasing the timeout value.
  • SNMP v1/2c is being used for SRM discovery of Cisco switch.
  • The following warning message is seen in the Generic SNMP collecting logs:
WARNING  -- [2017-05-08 13:59:49 EDT] -- AbstractExecuteSnmpCommand::executeSynchronous(): Timeout occurred while performing snmpget .1.3.6.1.2.1.1.2.0 command on host [switchIP] p:161

Cause

Access control list enabled on the switches.  Explicit permission was not given for the IP address of the SNMP collector host to allow access using SNMP

Resolution

In one environment where the issue was encountered, customer updated the switch access control list to allow the SNMP collector to access the switch over SNMP

Affected Products

Storage Software, Connectrix MDS-9148S
Article Properties
Article Number: 000064781
Article Type: Solution
Last Modified: 25 Apr 2025
Version:  3
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