NetWorker: ansrd-genereret kernedump efter klonarbejdsgang
Summary: I sjældne tilfælde ville ansrd mislykkes og generere et kernedump efter afslutning af en klonarbejdsgang på NetWorker Server.
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Symptoms
I daemon.raw-loggen observeres nedenstående fejl:
nsrd NSR severe A core file can indicate a problem in NetWorker software.
nsrd NSR severe If the problem persists, investigate, collect the core file and the daemon.raw log.
nsrd NSR severe New Core File Created xxxx-xx-timestamp D:\nsr\cores\ansrd\ansrd.exe.xxxx.dmp
nsrd NSR severe New Cores = 1, Total Core Files = x
nsrd NSR info Server Critical event: Process ansrd crashed. New core file found on server xxx.
Check daemon.raw for details.Cause
NetWorker-koden forsøgte at få adgang til et hukommelsessegment, som ikke var initialiseret, hvilket resulterede i en segmenteringsfejl.
Resolution
Bekræftet af ingeniørteamet, er defekten løst i hovedgrenen, og rettelsen er tilgængelig af NetWorker version 19.11.0.3 og nyere.
Det tekniske team anbefaler, at du opgraderer til NetWorker-version 19.12 og nyere.
Affected Products
NetWorker FamilyArticle Properties
Article Number: 000331571
Article Type: Solution
Last Modified: 12 Jun 2025
Version: 1
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