NetWorker:複製工作流程後,ansrd 產生的核心傾印

Summary: 在極少數情況下,ansrd 會在 NetWorker 伺服器上完成複製工作流程後失敗並產生核心傾印。

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms

在daemon.raw記錄中,觀察到以下錯誤:

nsrd NSR severe A core file can indicate a problem in NetWorker software.
nsrd NSR severe If the problem persists, investigate, collect the core file and the daemon.raw log.
nsrd NSR severe New Core File Created xxxx-xx-timestamp D:\nsr\cores\ansrd\ansrd.exe.xxxx.dmp
nsrd NSR severe New Cores = 1, Total Core Files = x
nsrd NSR info Server Critical event: Process ansrd crashed. New core file found on server xxx. 
Check daemon.raw for details.

Cause

NetWorker 程式碼嘗試存取未初始化的記憶體區段,導致分段錯誤。

Resolution

經工程團隊確認,缺陷已在主要分支中解決,並可透過 NetWorker 版本 19.11.0.3 及更新版本進行修正。

工程團隊建議升級至 NetWorker 版本 19.12 及更新版本。

Affected Products

NetWorker Family
Article Properties
Article Number: 000331571
Article Type: Solution
Last Modified: 12 Jun 2025
Version:  1
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