Avamar: Windows Client Bare Metal Recovery fails with Firmware mismatch between source (UEFI) and target (BIOS) machines

Summary: Avamar: Windows Client Bare Metal Recovery (BMR) failed with error Firmware mismatch between source (UEFI) and target (BIOS) machines

This article applies to This article does not apply to This article is not tied to any specific product. Not all product versions are identified in this article.

Symptoms



BMR restore gets failure with error 'Firmware mismatch between source (UEFI) and target (BIOS) machines:    

kA2f1000000X3aLCAS_3_0

Cause

Source (backup) contains UEFI boot firmware, however target (current machine) configured with BIOS boot firmware.

Avamar detects this mismatch between source and target boot firmware, so the PreRestore failed with error code : 0x8007065e, the BMR restore job is terminated.

Resolution

As a workaround, shutdown the target VM, and change the boot firmware of that VM from BIOS to EFI, power on, and try the BMR restore:   

kA2f1000000X3aLCAS_2_0

Affected Products

Avamar

Products

Avamar, Avamar Client for Windows
Article Properties
Article Number: 000059046
Article Type: Solution
Last Modified: 29 Jul 2025
Version:  4
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