PowerStore: CloudIQ performance charts may show gaps

Summary: When logging in to CloudIQ, you may notice that some performance charts have gaps as shown in the examples below.

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Symptoms

Examples:

CloudIQ performance charts/Bandwidth
CloudIQ performance charts/IOPS
CloudIQ performance charts/Latency

 

Cause

This can happen for various reasons, such as: 

  • A temporary maintenance outage
  • Running support metrics while simultaneously a config-capture metrics data is running.

Each case should be investigated separately.

Resolution

Wait some time and check again. If you have waited a while and the issue persists, or if you continue experiencing gaps intermittently, contact Dell Technical Support or your Authorized Service Representative, and quote this knowledge base article ID.

Affected Products

PowerStore
Article Properties
Article Number: 000125383
Article Type: Solution
Last Modified: 02 Jun 2025
Version:  10
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